Ricoh P C200W Users Guide - Page 117

Print jobs do not print, Print cartridges, Fuser, Transfer module, Step 1

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Troubleshoot a problem 117 Action 1 Using the Print Quality Test Pages, measure the distance between the repeating defects on the affected color page. 2 Check if the repeating defects match any of the following measurements: Print cartridges • 25.70 mm (1.01 in.) • 35.30 mm (1.39 in.) • 75.6 mm (2.98 in.) • 26.7 mm (1.05 in.) Fuser • 56.5 mm (2.22 in.) Transfer module • 25.10 mm (0.99 in.) • 59.70 mm (2.35 in.) • 28.30 mm (1.11 in.) • 65 mm (2.56 in.) • 44 mm (1.73 in.) Yes Take note of the distance, and then contact customer support. No Take note of the distance, and then contact customer support. Do the repeating defects match any of the measurements? Print jobs do not print Action Step 1 1 From the document you are trying to print, open the Print dialog, and then check if you have selected the correct printer. 2 Print the document. Is the document printed? Step 2 1 Check if the printer is on. 2 Resolve any error messages that appear on the display. 3 Print the document. Is the document printed? Yes The problem is solved. No Go to step 2. The problem is solved. Go to step 3.

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Troubleshoot a problem
117
Action
Yes
No
1
Using the Print Quality Test Pages, measure the
distance between the repeating defects on the
affected color page.
2
Check if the repeating defects match any of the
following measurements:
Print cartridges
•
25.70 mm (1.01 in.)
•
35.30 mm (1.39 in.)
•
75.6 mm (2.98 in.)
•
26.7 mm (1.05 in.)
Fuser
•
56.5 mm (2.22 in.)
Transfer module
•
25.10 mm (0.99 in.)
•
59.70 mm (2.35 in.)
•
28.30 mm (1.11 in.)
•
65 mm (2.56 in.)
•
44 mm (1.73 in.)
Do the repeating defects match any of the measurements?
Take note of the distance,
and then contact
customer
support
.
Take note of the distance,
and then contact
customer
support
.
Print jobs do not print
Action
Yes
No
Step 1
1
From the document you are trying to print, open the Print dialog, and then
check if you have selected the correct printer.
2
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
1
Check if the printer is on.
2
Resolve any error messages that appear on the display.
3
Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.