Ricoh P C200W Users Guide - Page 122

Confidential and other held documents do not print, Step 3

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Troubleshoot a problem Action Step 3 1 Check if the trays are linked. For more information, see Linking trays. 2 Print the document. Is the document printed from the correct tray? Yes The problem is solved. 122 No Contact customer support. Confidential and other held documents do not print Action Yes Step 1 1 From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options. 2 Print the documents. The problem is solved. Are the documents printed? Step 2 The print job may contain a formatting error or invalid data. Delete the print job, and then send it again. The problem is solved. Are the documents printed? No Go to step 2. Go to step 3.

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Troubleshoot a problem
122
Action
Yes
No
Step 3
1
Check if the trays are linked.
For more information, see
Linking trays
.
2
Print the document.
Is the document printed from the correct tray?
The problem is solved.
Contact
customer support
.
Confidential and other held documents do not print
Action
Yes
No
Step 1
1
From the control panel, check if the documents appear
in the Held Jobs list.
Note:
If the documents are not listed, then print the
documents using the Print and Hold options.
2
Print the documents.
Are the documents printed?
The problem is solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
Delete the print job, and then send it again.
Are the documents printed?
The problem is solved.
Go to step 3.