Ricoh P C200W Users Guide - Page 136
Paper feed problems, Envelope seals when printing
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Troubleshoot a problem 136 • Duplex unit 3 Close the door. Paper feed problems Envelope seals when printing Action Yes Step 1 1 Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. 2 Send the print job. Does the envelope seal when printing? Go to step 2. Step 2 1 Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type Contact customer support. Press to navigate through the settings. 2 Send the print job. Does the envelope seal when printing? No The problem is solved. The problem is solved.
Troubleshoot a problem
136
•
Duplex unit
3
Close the door.
Paper feed problems
Envelope seals when printing
Action
Yes
No
Step 1
1
Use an envelope that has been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can seal the
flaps.
2
Send the print job.
Does the envelope seal when printing?
Go to step 2.
The problem is
solved.
Step 2
1
Make sure that paper type is set to Envelope.
From the control panel, navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
Press
to navigate through the settings.
2
Send the print job.
Does the envelope seal when printing?
Contact
customer
support
.
The problem is
solved.