Samsung SCX-5312F User Manual (ENGLISH) - Page 114

Solving Problems, Copier Problem Solution Chart

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Display TONER EMPTY TONER LOW Meaning The toner cartridge has run out. The product stops. The toner is almost empty. Solution Replace with a new toner cartridge. See page 7.3. Take out the toner cartridge and gently shake it. By doing this, you can temporarily re-establish printing operations. Solving Problems The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, please call for service. Copier Problem Solution Chart Condition Suggested solutions The LCD does not turn on. Check that the product is plugged into an electrical receptacle. Ensure that there is power to the receptacle and that the product power switch is in the ON position. The product beeps an error sound and does not make a copy. Make sure that the product is in the Copy mode. If not, chagne the mode into the Copy mode by pressing Mode/Enter. Copies are too light or too dark. If the original is light, use the Contrast button to darken the background of the copies. If the original is dark, use the Contrast button to lighten the background of the copies. Smears, lines, marks, or If detects are on the original, press the Contrast button to lighten the background of your copies. 8 spots on copies. If no defects are on the original, clean the document glass and underside of the document cover. TROUBLESHOOTING 8.13

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T
ROUBLESHOOTING
8
.
13
8
Solving Problems
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until
the problem is corrected. If the problem persists, please call for
service.
Copier Problem Solution Chart
TONER EMPTY
The toner cartridge has
run out. The product
stops.
Replace with a new toner
cartridge. See page 7.3.
TONER LOW
The toner is almost
empty.
Take out the toner cartridge and
gently shake it. By doing this, you
can temporarily re-establish
printing operations.
Display
Meaning
Solution
Condition
Suggested solutions
The LCD does not turn on.
Check that the product is plugged into an electrical
receptacle.
Ensure that there is power to the receptacle and that
the product power switch is in the ON position.
The product beeps an error
sound and does not make a
copy.
Make sure that the product is in the Copy mode. If
not, chagne the mode into the Copy mode by
pressing
Mode/Enter
.
Copies are too light or too
dark.
If the original is light, use the
Contrast
button to
darken the background of the copies.
If the original is dark, use the
Contrast
button to
lighten the background of the copies.
Smears, lines, marks, or
spots on copies.
If detects are on the original, press the
Contrast
button to lighten the background of your copies.
If no defects are on the original, clean the document
glass and underside of the document cover.