Samsung SL-M2875FW User Manual Ver.1.03 (English) - Page 108

Understanding display messages Messages appear on the control panel display to indicate the machine's status or errors. Refer to the tables below to understand the messages' and their meaning, and correct the problem, if necessary. • You can resolve the error with the guideline from the computer's Printing Status program window (see "Using Samsung Printer Status" on page 130). • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. • When you call for service, provide the service representative with the contents of display message. • Some messages may not appear on the display depending on the options or models. • [error number] indicates the error number. • [tray type] indicates the tray number. Message Meaning Suggested solutions • Paper Jam in tray Paper has jammed in Clear the jam (see "In the paper feed area. tray" on page 96). • Paper Jam in Manual Feeder Paper has jammed in the manual feeder. Clear the jam (see "In the manual tray" on page 97). • Paper Jam inside machine Paper has jammed inside the machine. Clear the jam (see "Inside the machine" on page 98). • Paper Jam in exit area Paper has jammed in Clear the jam (see "In the the paper exit area. exit area" on page 101). • Paper Jam bottom of duplex Paper has jammed in the duplex area. • Paper Jam top of duplex Clear the jam (see "In the duplex unit area" on page 102). 9 Paper Jam-related messages Message • Document jam Remove jam Meaning The loaded original document has jammed in the document feeder. Suggested solutions Clear the jam (see "Clearing original document jams" on page 93). 4. Troubleshooting 107