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International Data Roaming, Access Email and Data Services Internationally

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International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started with Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. ■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. Access International Data Services on GSM/UMTS Networks To select a GSM data service carrier for a specific country: 1. From home, tap Apps > Settings > Mobile networks. 2. Tap Data roaming, and then tap the Data ON/OFF switch below GSM networks to enable data roaming. Access Email and Data Services on Internationally on CDMA Networks If data service is available on an international CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: Global Services 286

Section	Page
Samsung Galaxy S6 edge+ User Guide	1
Table of Contents	2
Introduction	12
About the User Guide	12
Access Instructions on Phone	12
Access Help	12
Get Support from Sprint Zone	13
Get Started	15
Parts and Functions	15
Charge the Battery	17
Turn Your Phone On and Off	18
Use the Touchscreen	19
Activate Your Phone	23
Complete the Setup Screens	24
Basic Operations	26
Basics	26
Home Screen and Applications (Apps) List	26
Phone Settings Menu	27
Portrait and Landscape Screen Orientation	27
Capture Screenshots	28
Edge Screen	29
Edge Screen Options	29
Other Edge Screen Features	35
Applications	40
Launch Applications	40
Apps List	41
Phone Number	46
Airplane Mode	47
Enter Text	48
Samsung Keyboard	48
Google Voice Typing	50
Tips for Editing Text	51
Google Account	51
Create a Google Account	51
Sign In to Your Google Account	57
Google Play Store	62
Find and Install an App	63
Request a Refund for a Paid App	64
Update an App	64
Uninstall an App	67
Get Help with Google Play	69
Lock and Unlock Your Screen	70
Update Your Phone	72
Update Your Phone Software	72
Update Your Profile	74
Update Your PRL	75
Your Phone Interface	77
Home Screen Basics	77
Home Screen Layout	77
Extended Home Screens	78
Status Bar and Notification Panel	79
Status Bar	79
Notification Panel	82
S Finder	84
Quick Connect	85
Customize the Home Screen	87
Change the Wallpaper	87
Add Shortcuts to the Home Screen	88
Add Widgets to the Home Screen	89
Add Folders to the Home Screen	90
Phone App	92
Place and Answer Calls	92
Call Using the Phone Dialer	92
Call Emergency Numbers	94
Answer Phone Calls	95
In-Call Screen Layout and Options	98
Place a Call from Contacts	99
Call from Call Logs	101
Optional Services	103
Voicemail Setup	104
Visual Voicemail	105
Set Up Visual Voicemail	105
Review Visual Voicemail	106
Listen to Multiple Voicemail Messages	107
Visual Voicemail Options	108
Configure Visual Voicemail Settings	109
Wi-Fi Calling	112
Caller ID Blocking	114
Call Waiting	114
Conference Calling	115
Call Forwarding	117
Call Settings	118
Contacts	121
Contacts Screen Layout	121
Add a Contact	122
View Contacts	126
Edit a Contact	127
Delete a Contact	129
Share a Contact	130
Profile Sharing	132
Import Contacts	134
Back Up Contacts	135
Messaging and Internet	137
Text and Multimedia Messaging	137
Send a Text Message	137
Send a Multimedia Message (MMS)	138
Use Enhanced Messaging	141
Save and Resume a Draft Message	145
New Messages Notification	146
Manage Message Conversations	146
Gmail	149
Create and Send a Gmail Message	149
Check Received Gmail Messages	151
Use Gmail Labels	153
Archive Gmail Threads	154
Mute Gmail Threads	155
Delete Gmail Threads	156
Search Gmail Messages	157
Report Spam Gmail	158
Add Another Google (Gmail) Account	159
Switching Between Gmail Accounts	161
Gmail Settings	162
Email	164
Set Up an Email Account	164
Add an Email Account	164
Add an Exchange ActiveSync Account	168
Compose and Send Email	170
Open Email Messages	172
Delete an Email Account	175
Manage Your Email Inbox	176
Exchange ActiveSync Email Features	178
Data Services General Information (LTE and 3G Networks)	180
4G LTE	181
Your User Name	182
Data Connection Status and Indicators	184
Browser	185
Use the Browser	185
Add a Bookmark	186
View Browser History	188
Open New Browser Tab	189
Chrome Browser	191
Camera and Video	193
Camera Overview	193
Take Pictures and Record Videos	194
Take a Picture	195
Record Videos	196
Shooting Modes	197
View Pictures and Videos Using Gallery	199
Edit Pictures	202
Auto Adjust a Picture	202
Rotate a Picture	203
Crop a Picture	204
Photo Editor	206
Animate a Picture	207
Collage	209
Share Pictures and Videos	211
Send Pictures or Videos by Email or Gmail	212
Send a Picture or Video by Multimedia Message	213
Send Pictures or Videos Using Bluetooth	215
Share Pictures or Videos via Additional Apps or Social Media	216
Share Videos on YouTube	217
Camera Options and Settings	218
Switch Cameras	218
Set Camera Options	219
Live Broadcast	220
Useful Apps and Features	224
Sprint Zone	224
Sprint Family Locator	224
Sprint Fun & Games	225
Sprint TV & Movies	225
Sprint Music Plus	226
Calculator	227
Calendar	228
Add an Event to the Calendar	228
View Calendar Events	231
Share Calendar Events	232
Sync Calendars	234
Synchronize an Exchange ActiveSync Calendar	235
Clock	236
Set Alarms	237
World Clock	239
Stopwatch	239
Timer	240
Galaxy Apps	240
Gallery	240
Google Hangouts	242
Google Maps	243
Google Play Movies & TV	245
Google Play Music	246
Google Search	249
Use Google Search	249
Use Google Voice Search	250
Facebook	251
Instagram	251
Memo	252
Messenger	253
Microsoft Excel	253
Microsoft OneDrive	254
Microsoft OneNote	254
Microsoft PowerPoint	254
Microsoft Word	254
Milk Music	254
Music	255
My Files	259
S Health	259
S Voice	261
Samsung Pay	262
SideSync	263
Video	263
Voice Recorder	264
YouTube	267
1Weather	269
Amazon	269
App Spotlight	269
Lookout	270
Messaging Plus	270
NASCAR Mobile	270
NBA Game Time	270
NextRadio	270
Pages Manager	271
Samsung+	271
Samsung Gear	271
Uber	271
Connectivity	272
Transfer Files Between Your Phone and a Computer	272
Wi-Fi	274
Turn Wi-Fi On and Connect to a Wireless Network	274
Wi-Fi Settings	276
Disconnect Wi-Fi	277
Wi-Fi Direct	278
Bluetooth	280
Bluetooth Information	280
Enable Bluetooth	281
Pair Bluetooth Devices	282
Connect to a Paired Bluetooth Device	284
Share Information Using Bluetooth	285
Receiving Data via Bluetooth	287
Global Services	289
Set the Communications Method for Global Use	289
Select a Carrier	290
Activate Sprint Worldwide Service on Your Account	291
Your Phone’s SIM Card for International GSM Roaming	291
Enable Global Roaming Mode	292
Make and Receive Worldwide Calls	294
Sprint International Voicemail Service	295
Set Up Your Voicemail Access Number for International Use	296
Access Your Voicemail Internationally	296
International Data Roaming	297
Access Email and Data Services Internationally	297
Contact Sprint for Assistance with International Service	297
Settings	300
Basic Settings	300
Wi-Fi Calling Settings	303
Wi-Fi Settings Menu	305
Bluetooth Settings	307
Hotspot Settings	309
Airplane Mode	312
Data Usage Settings	313
Mobile Networks Settings	315
NFC and Payment	316
More Connection Settings	319
Tethering Settings	320
Printing	321
MirrorLink	325
Virtual Private Networks (VPN)	326
Default Messaging App Settings	333
Sounds and Notifications Settings	334
Sound Mode	334
Volume	335
Ringtones and Sounds	337
Vibrations	339
Sound Quality and Effects	340
Notifications	341
Display Settings	341
Edge Screen Settings	343
Motions and Gestures	344
Applications Settings	345
Application Manager	346
Default Applications	347
Calendar Settings	348
Camera Settings	350
Contacts Settings	351
Email Settings	352
Internet Settings	355
Messages Settings	357
Music Settings	359
Phone Settings	360
S Voice Settings	362
Weather Settings	364
Wallpaper	365
Themes	366
Lock Screen and Security Settings	368
Lock Screen and Security Overview	368
Screen Lock	369
Disable the Screen Lock	375
Device Security	377
Privacy and Safety	379
Location Settings	380
Private Mode	383
Report Diagnostic Info	384
Send SOS Message	385
Easy Mode	386
Accessibility Settings	388
Vision Accessibility Settings	389
Hearing Accessibility Settings	391
Dexterity and Interaction Settings	392
Configure Other Accessibility Settings	394
Add Accounts	395
Backup and Reset	398
Language and Input Settings	401
Battery Settings	405
Power Saving Mode	406
Ultra Power Saving Mode	407
Storage Settings	408
Date and Time Settings	409
Help	411
Activate This Device	412
System Update	413
About Device	413
For Assistance	416
Sprint Account Information and Help	416
Sprint Account Passwords	416
Manage Your Account	416
Sprint Support Services	417
Copyright Information	418

Match case Limit results 1 per page

Global Services

286

International Data Roaming

Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when

traveling in countries in which Sprint offers data service.

Data services are available on both CDMA and GSM/UMTS networks. Check

sprint.com/traveltips

and

sprint.com/sww

to determine the services available where you are traveling.

Note

: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your

CDMA data services domestically on the Sprint Network.

Get Started with Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your account.

■

To activate, call Sprint Worldwide Customer Support at

1-888-226-7212

. Representatives are

available 24 hours a day, 7 days a week to assist you.

Access Email and Data Services Internationally

To access your email and browse the Web when traveling, you may need to manually select the carrier

that provides Sprint service in your location. You can find a list of carriers for each country where GSM

data service is offered at

sprint.com/sww

. Then, follow the instructions below to select the appropriate

carrier network on your phone.

Access International Data Services on GSM/UMTS Networks

To select a GSM data service carrier for a specific country:

1. From home, tap

Apps

Settings

Mobile networks

2. Tap

Data roaming

, and then tap the Data

ON/OFF

switch below GSM networks to enable data

roaming.

Access Email and Data Services on Internationally on CDMA Networks

If data service is available on an international CDMA network, then you only need to set the phone to

CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for

providers on the GSM network. If your phone has automatically selected a GSM network while traveling,

then you will need to set the phone to CDMA to access CDMA data services. (See

Enable Global

Roaming Mode

.) Visit

sprint.com/sww

for a list of services available in each country.

Contact Sprint for Assistance with

International Service

If you experience any issues with voice or data services while outside of the United States, Sprint offers

customer support 24 hours a day. In the event that you do experience an issue, try the following actions: