Sony DSC-U10 Operating Instructions (primary manual) - Page 82

Symptom, Cause, Solution, Computers - driver software

Get Sony DSC-U10 - Cyber-shot Digital Still Camera PDF manuals and user guides View all Sony DSC-U10 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

Computers Symptom Cause Solution You do not know if the OS of - your computer is compatible. p Check "Recommended computer environment" (page 56). You cannot install the USB driver. Your computer does not recognize your camera. You cannot copy images. 82 - • You are attempting to install the USB driver on a machine that is not running a supported OS. • You are not using the supplied USB cable. • The USB cable is not connected firmly. • [USB] is set to [PTP] in the [ ]. • The USB connectors on your computer are connected to other equipment besides the keyboard, the mouse, and your camera. • The USB driver is not installed. • The camera was connected to a computer with the USB cable before installing the USB driver, so the device was not recognized by the computer. • No "Memory Stick" is inserted. • The camera is not correctly connected to your computer. • You are not using the correct copy procedure for your OS. - p In Windows 2000, log on as Administrators (authorized Administrators) (page 59). p- p Use the supplied USB cable (page 68). p Disconnect the USB cable, and connect it again firmly. Make sure that "USB MODE" is displayed on the LCD screen (pages 68 and 89). p Set it to [NORMAL] (page 89). p Disconnect the USB cables except for the ones connected to the keyboard, the mouse, and your camera. p Install the USB driver (page 58). p Delete the device which is not recognized, then install the USB driver (pages 58 and 71). p Insert a "Memory Stick." p Connect the camera and your computer correctly using the USB cable (page 68). p Follow the designated copy procedure for your OS (page 56). p If you are using the "PIXELA ImageMixer for Sony" application software, click on HELP.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
82
Computers
Symptom
Cause
Solution
You do not know if the OS of
your computer is compatible.
—
p
Check “Recommended computer
environment” (page 56).
You cannot install the USB
driver.
—
•
You are attempting to install the USB
driver on a machine that is not running a
supported OS.
p
In Windows 2000, log on as Administrators
(authorized Administrators) (page 59).
p
—
Your computer does not
recognize your camera.
•
You are not using the supplied USB
cable.
•
The USB cable is not connected firmly.
•
[USB] is set to [PTP] in the [
].
•
The USB connectors on your computer
are connected to other equipment besides
the keyboard, the mouse, and your
camera.
•
The USB driver is not installed.
•
The camera was connected to a computer
with the USB cable before installing the
USB driver, so the device was not
recognized by the computer.
•
No “Memory Stick” is inserted.
p
Use the supplied USB cable (page 68).
p
Disconnect the USB cable, and connect it
again firmly. Make sure that “USB MODE” is
displayed on the LCD screen (pages 68 and
89).
p
Set it to [NORMAL] (page 89).
p
Disconnect the USB cables except for the ones
connected to the keyboard, the mouse, and
your camera.
p
Install the USB driver (page 58).
p
Delete the device which is not recognized, then
install the USB driver (pages 58 and 71).
p
Insert a “Memory Stick.”
You cannot copy images.
•
The camera is not correctly connected to
your computer.
•
You are not using the correct copy
procedure for your OS.
—
p
Connect the camera and your computer correctly
using the USB cable (page 68).
p
Follow the designated copy procedure for your
OS (page 56).
p
If you are using the “PIXELA ImageMixer for
Sony” application software, click on HELP.