Sony DSC-U10 Operating Instructions (primary manual) - Page 83

Symptom You cannot turn on the camera during USB connection. The image cannot be played back on a computer. The image is interrupted by noise when you view a movie on a computer. You cannot print an image. An error message appears when you set the supplied CD-ROM in your computer. Cause • The camera and your computer are connected through a hub. Solution p Connect the camera directly to your computer, or use a hub with output of 500 mA. - p If you are using the "PIXELA ImageMixer for Sony" application software, click on HELP. - p Consult the computer or software manufacturer. • You are playing back the file directly from the "Memory Stick." p Copy the file to the hard disk of your computer and then play back the file from the hard disk (pages 70, 72 and 77). - p Check the printer settings. p Click on the HELP files for the "PIXELA ImageMixer for Sony" application software. • The computer display is not set correctly. p Set the computer display as follows: Windows: 800 × 600 dots or more High Color (16 bits, 65 000 colors) or more Macintosh: 800 × 600 dots or more 32 000 colors or more Troubleshooting "Memory Stick" Symptom Cause Solution You cannot insert a "Memory • You are inserting it backwards. Stick." p Insert it from the right side (page 22). You cannot record on a "Memory Stick." • The write-protect switch on the "Memory p Set it to the recording position (page 92). Stick" is set to the LOCK position. • The "Memory Stick" is full. p Delete unnecessary images (page 52). You cannot format a "Memory • The write-protect switch on the "Memory p Set it to the recording position (page 92). Stick." Stick" is set to the LOCK position. 83