Sony KV-36FV27 Operating Instructions - Page 64

Troubleshooting, TV FUNCTION, Picture, Brightness, MUTING, Speaker, Cable, Auto Program, Color - problems

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Page 64 highlights

Other Information Troubleshooting Problem Possible Remedies Reset TV to factory settings ❏ Turn on the TV. While holding down the RESET button on the remote control, press the POWER button on the TV. (The TV will turn itself off, then back on again.) Release the RESET button. No picture ❏ If your TV does not turn on, and a red light keeps flashing, your TV may (screen not lit), no sound need service. Call your local Sony Service Center. ❏ Make sure the power cord is plugged in. ❏ Push the power button on the front of the TV. ❏ Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV. When watching connected equipment, set to VIDEO 1, 2, 3, or 4, as appropriate. ❏ Try another channel, it could be station trouble. Remote control ❏ Batteries could be weak. Replace the batteries. does not operate ❏ Press TV (FUNCTION) when operating your TV. ❏ Make sure the TV's power cord is connected securely to the wall outlet. ❏ Locate the TV at least 3-4 feet away from fluorescent lights. ❏ Check the orientation of the batteries. Dark, poor or no ❏ Adjust the Picture setting in the Video menu (see page 38). picture (screen lit), good sound ❏ Adjust the Brightness setting in the Video menu (see page 38). ❏ Check antenna/cable connections. Good picture, ❏ Press MUTING so that "MUTING" disappears from the screen (see page 4). no sound ❏ Make sure Speaker is set to ON in the Audio menu (see page 40). Cannot receive upper ❏ Change Cable to OFF (see page 42). channels (UHF) when using an antenna ❏ Use Auto Program in the Channel menu to add receivable channels that are not presently in the TV's memory (see page 42). No color ❏ Adjust the Color settings in the Video menu (see page 38). Only snow and noise ❏ Check the antenna/cable connections. appear on the screen ❏ Try another channel; it could be station trouble. ❏ Press ANT to change the input mode (see page 5). Dotted lines ❏ Adjust the antenna. or stripes ❏ Move the TV away from noise sources such as cars, neon signs, or hair- dryers. TV is fixed to one channel ❏ Use Auto Program in the Channel menu to add receivable channels that are not presently in the TV's memory (see page 42). ❏ Check your Channel Fix settings (see page 42). Double images or ghosts ❏ Using a highly directional outdoor antenna or a cable may solve the problem. Cannot operate menu ❏ If the item you want to choose appears in gray, you cannot select it. Cannot receive any channels ❏ Use Auto Program in the Channel menu to add receivable channels that are when using cable TV not presently in the TV's memory (see page 42). ❏ Check your cable settings. ❏ Make sure Cable is set to ON in the Channel menu (see page 42). 56

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Other Information
56
Troubleshooting
Problem
Possible Remedies
Reset TV to factory settings
Turn on the TV. While holding down the
RESET
button on the remote
control, press the POWER button on the TV. (The TV will turn itself off,
then back on again.) Release the
RESET
button.
No picture
(screen not lit), no sound
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
Make sure the power cord is plugged in.
Push the power button on the front of the TV.
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV. When watching connected equipment, set to VIDEO 1, 2, 3, or 4, as
appropriate.
Try another channel, it could be station trouble.
Remote control
does not operate
Batteries could be weak. Replace the batteries.
Press
TV (FUNCTION)
when operating your TV.
Make sure the TV
’
s power cord is connected securely to the wall outlet.
Locate the TV at least 3-4 feet away from fluorescent lights.
Check the orientation of the batteries.
Dark, poor or no
picture (screen lit),
good sound
Adjust the
Picture
setting in the Video menu (see page 38).
Adjust the
Brightness
setting in the Video menu (see page 38).
Check antenna/cable connections.
Good picture,
no sound
Press
MUTING
so that
“
MUTING
”
disappears from the screen (see page 4).
Make sure
Speaker
is set to
ON
in the Audio menu (see page 40).
Cannot receive upper
channels (UHF) when
using an antenna
Change
Cable
to
OFF
(see page 42).
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in the TV
’
s memory (see page 42).
No color
Adjust the
Color
settings in the Video menu (see page 38).
Only snow and noise
appear on the screen
Check the antenna/cable connections.
Try another channel; it could be station trouble.
Press
ANT
to change the input mode (see page 5).
Dotted lines
or stripes
Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
TV is fixed to one channel
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in the TV
’
s memory (see page 42).
Check your Channel Fix settings (see page 42).
Double images or ghosts
Using a highly directional outdoor antenna or a cable may solve the
problem.
Cannot operate menu
If the item you want to choose appears in gray, you cannot select it.
Cannot receive any channels
when using cable TV
Use
Auto Program
in the Channel menu to add receivable channels that are
not presently in the TV
’
s memory (see page 42).
Check your cable settings.
Make sure
Cable
is set to
ON
in the Channel menu (see page 42).