Sony PEG-TH55 Read This First Operating Instructions - Page 71

The HotSync® problems, I cannot perform the local HotSync, operation

Page 71 highlights

Troubleshooting The HotSync® problems I cannot perform the local HotSync® operation Verifying your CLIÉ handheld B Is the connector between your CLIÉ handheld and the plug adapter dirty? Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector. B Are your CLIÉ handheld with the plug adapter and the USB cable properly connected (page 20)? B Is there sufficient memory space in your CLIÉ handheld? Delete any unnecessary data/files and then perform the HotSync® operation again. B Are you using the same user name that is used for another CLIÉ handheld? Change the user name. Verifying your computer B Are Palm™ Desktop for CLIÉ and CLIE Organizer for PC installed? Note CLIE Organizer for PC cannot be installed before installing Palm™ Desktop for CLIÉ on your computer. B Is the operating system on your computer compatible? The following operating systems are compatible with your CLIÉ handheld. Operating systems other than the following are not supported. • Microsoft Windows 2000 Professional • Microsoft Windows Me • Microsoft Windows XP Home Edition • Microsoft Windows XP Professional Note Upgrade versions of operating systems are not supported. B If you are using Windows 2000 Professional or Windows XP, log in as an "Administrator." B Is the USB cable properly connected to your computer (page 20)? B Is (HotSync) displayed in the task tray (Notification area) at the bottom right of your computer window? If not, click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony Handheld], and click [HotSync Manager] to start HotSync Manager. B Is [Local USB] in the menu selected? (You can display this by clicking (HotSync) in the task tray (Notification area).) If not, select [Local USB]. Continued on next page 71

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71
Troubleshooting
I cannot perform the local HotSync
®
operation
Verifying your CLIÉ handheld
B
Is the connector between your CLIÉ handheld and the plug adapter dirty?
Connect and disconnect your CLIÉ handheld and the plug adapter several times to
clean the connector.
B
Are your CLIÉ handheld with the plug adapter and the USB cable properly connected
(page 20)?
B
Is there sufficient memory space in your CLIÉ handheld?
Delete any unnecessary data/files and then perform the HotSync
®
operation again.
B
Are you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Verifying your computer
B
Are
Palm™ Desktop for CLIÉ
and
CLIE Organizer for PC
installed?
Note
CLIE Organizer for PC
cannot be installed before installing
Palm™ Desktop for CLIÉ
on
your computer.
B
Is the operating system on your computer compatible?
The following operating systems are compatible with your CLIÉ handheld. Operating
systems other than the following are not supported.
Microsoft Windows 2000 Professional
Microsoft Windows Me
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Note
Upgrade versions of operating systems are not supported.
B
If you are using Windows 2000 Professional or Windows XP, log in as an
“Administrator.”
B
Is the USB cable properly connected to your computer (page 20)?
B
Is
(HotSync) displayed in the task tray (Notification area) at the bottom right of
your computer window?
If not, click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony
Handheld], and click [HotSync Manager] to start
HotSync Manager
.
B
Is [Local USB] in the menu selected? (You can display this by clicking
(HotSync)
in the task tray (Notification area).)
If not, select [Local USB].
The HotSync
®
problems
Continued on next page
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