Sony PEG-TH55 Read This First Operating Instructions - Page 73

I cannot back up some data using the HotSync, operation

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Troubleshooting B Is the application set not to synchronize files? Click (HotSync) in the task tray (Notification area) at the bottom right of your computer window and select [Custom...] from the menu. Check that the application is set to synchronize files. B Is third party backup or synchronization software installed on your computer or CLIÉ handheld? In such a case, you may not synchronize some data/files using CLIE Organizer for PC (or Palm™ Desktop for CLIÉ). B You can synchronize Date Book, Address Book, To Do List, and Memo Pad of your CLIÉ handheld with Microsoft® Outlook or Lotus Organizer after installing Intellisync Lite on your computer. However, if Date Book data is assigned to synchronize with Microsoft® Outlook or Loutus Organizer in Intellisync Lite, Date Book data cannot be synchronized with CLIE Organizer for PC and Palm™ Desktop for CLIÉ. Do not assign Date Book data to synchronize with Microsoft® Outlook or Loutus Organizer in Intellisync Lite. b For details, refer to "Intellisync Lite" in the "CLIÉ Application Manual" (HTML format). B Is there sufficient memory space in your CLIÉ handheld? Delete unnecessary data/files and then perform the HotSync® operation again. B Is private data hidden in the Security screen? Hidden data cannot be displayed in CLIE Organizer for PC (or Palm™ Desktop for CLIÉ). When you want to display hidden data, select [Show Records] below [Current Privacy:] in the Security screen and enter the password. I cannot back up some data using the HotSync® operation B Some add-on applications (not installed at the factory), and some application data and settings may not be backed up using the HotSync® operation. However, a backup of data on your CLIÉ handheld can be made with Memory Stick Backup. To make proper backups, using Memory Stick Backup periodically is recommended. b For details, refer to "Backing up your CLIÉ™ handheld data and applications: Backing up data and applications to "Memory Stick" media using Memory Stick Backup" in the "Handbook" (PDF format). Palm™ Desktop for CLIÉ does not start or cannot be selected from the menu B Is Palm™ Desktop for CLIÉ properly installed on your computer? The hardware or software of your computer may not be compatible with Palm™ Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ and reinstall it. Continued on next page 73

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73
Troubleshooting
B
Is the application set not to synchronize files?
Click
(HotSync) in the task tray (Notification area) at the bottom right of your
computer window and select [Custom...] from the menu. Check that the application is
set to synchronize files.
B
Is third party backup or synchronization software installed on your computer or CLIÉ
handheld?
In such a case, you may not synchronize some data/files using
CLIE Organizer for
PC
(or
Palm™ Desktop for CLIÉ
).
B
You can synchronize
Date Book
,
Address Book
,
To Do List
, and
Memo Pad
of
your CLIÉ handheld with
Microsoft
®
Outlook
or
Lotus Organizer
after installing
Intellisync Lite
on your computer.
However, if Date Book data is assigned to synchronize with
Microsoft
®
Outlook
or
Loutus Organizer
in
Intellisync Lite
, Date Book data cannot be synchronized with
CLIE Organizer for PC
and
Palm™ Desktop for CLIÉ
.
Do not assign Date Book data to synchronize with
Microsoft
®
Outlook
or
Loutus
Organizer
in
Intellisync Lite
.
b
For details, refer to "Intellisync Lite" in the "CLIÉ Application Manual" (HTML format).
B
Is there sufficient memory space in your CLIÉ handheld?
Delete unnecessary data/files and then perform the HotSync
®
operation again.
B
Is private data hidden in the
Security
screen?
Hidden data cannot be displayed in
CLIE Organizer for PC
(or
Palm™ Desktop
for CLIÉ
). When you want to display hidden data, select [Show Records] below
[Current Privacy:] in the
Security
screen and enter the password.
I cannot back up some data using the HotSync
®
operation
B
Some add-on applications (not installed at the factory), and some application data and
settings may not be backed up using the HotSync
®
operation. However, a backup of
data on your CLIÉ handheld can be made with
Memory Stick Backup
.
To make proper backups, using
Memory Stick Backup
periodically is
recommended.
b
For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up
data and applications to “Memory Stick” media using Memory Stick Backup” in the
“Handbook” (PDF format).
Palm™ Desktop for CLIÉ does not start or cannot be
selected from the menu
B
Is
Palm™ Desktop for CLIÉ
properly installed on your computer?
The hardware or software of your computer may not be compatible with
Palm™
Desktop for CLIÉ
. Uninstall
Palm™ Desktop for CLIÉ
and reinstall it.
Continued on next page
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