Sony STR-DA90ESG Operating Instructions - Page 57
Troubleshooting
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Additional Information Troubleshooting If you run into any problems using this receiver, use the following list. First, check that the power cord is connected firmly. Should any problem persist, consult your nearest Sony dealer. Power The TV turns off when you turn on the receiver with the remote. •• Make sure that the TV is off when you turn on the receiver with the remote. The component turns off when you select a component with the remote. ♦ The component was turned on by another remote. The component needs to be turned on by the receiver's remote or manually (after selection). Some components do not turn off when you press ALL OFF / SYSTEM OFF. .* The component was turned on by another remote. Turn off the component manually. On-screen control The on-screen display does not appear. *0- Set your TV to the appropriate input mode. Place your TV away from the audio components. ••• Select the appropriate component on the receiver. The,o0-screen display does not respond or disappears while you are using the remote. . 40. Make sure the remote is not too far from the IR sensor. The on-screen display becomes distorted when you select a component with the remote. 10. There may be distortion in the video signal, but this is not a malfunction, continue as is. You have difficulty operating the unit because the onscreen display is distorted. ▪ If you connect two or more VCRs to the receiver, make sure to use a distributor when connecting the TV antenna to the VCRs to preserve video signal quality. ▪ Clean the head of the VCR. ▪ Do not select channels where there is no broadcast. Set your VCR (etc.) to skip channels where there is no broadcast. The remote does not function. ..40 Replace weak batteries in the remote with new ones. Remove any obstacles in the path of the remote and the IR sensor. • The infrared (IR) signals transmitted from the IR emitter may not be reaching the IR sensor on the respective component. In such a case, connect the IR repeater to IR OUT jack on the rear of the receiver (see page 6). • Press the GUI button on the remote before performing the operation (USA and Canada only). Sound No sound or only a very low-level sound is heard. • Check that the speakers and components are connected securely. Make sure you select the correct component on the receiver. • Make sure you set the SPEAKERS selector correctly (see page 10). Click the al icon if the MUTING indicator on the front panel is lit. ▪ The protective device on the receiver has been activated because of a short circuit. ("PROTECTOR" flashes.) Turn off the receiver, eliminate the short-circuit problem and turn on the power again. The left and right sounds are unbalanced or reversed. Check that the speakers and components are connected correctly and securely. ■0. Adjust the BALANCE control on the front panel. - (continued) 57