Sony STR-DA90ESG Operating Instructions - Page 57

Troubleshooting

Page 57 highlights

Additional Information Troubleshooting If you run into any problems using this receiver, use the following list. First, check that the power cord is connected firmly. Should any problem persist, consult your nearest Sony dealer. Power The TV turns off when you turn on the receiver with the remote. •• Make sure that the TV is off when you turn on the receiver with the remote. The component turns off when you select a component with the remote. ♦ The component was turned on by another remote. The component needs to be turned on by the receiver's remote or manually (after selection). Some components do not turn off when you press ALL OFF / SYSTEM OFF. .* The component was turned on by another remote. Turn off the component manually. On-screen control The on-screen display does not appear. *0- Set your TV to the appropriate input mode. Place your TV away from the audio components. ••• Select the appropriate component on the receiver. The,o0-screen display does not respond or disappears while you are using the remote. . 40. Make sure the remote is not too far from the IR sensor. The on-screen display becomes distorted when you select a component with the remote. 10. There may be distortion in the video signal, but this is not a malfunction, continue as is. You have difficulty operating the unit because the onscreen display is distorted. ▪ If you connect two or more VCRs to the receiver, make sure to use a distributor when connecting the TV antenna to the VCRs to preserve video signal quality. ▪ Clean the head of the VCR. ▪ Do not select channels where there is no broadcast. Set your VCR (etc.) to skip channels where there is no broadcast. The remote does not function. ..40 Replace weak batteries in the remote with new ones. Remove any obstacles in the path of the remote and the IR sensor. • The infrared (IR) signals transmitted from the IR emitter may not be reaching the IR sensor on the respective component. In such a case, connect the IR repeater to IR OUT jack on the rear of the receiver (see page 6). • Press the GUI button on the remote before performing the operation (USA and Canada only). Sound No sound or only a very low-level sound is heard. • Check that the speakers and components are connected securely. Make sure you select the correct component on the receiver. • Make sure you set the SPEAKERS selector correctly (see page 10). Click the al icon if the MUTING indicator on the front panel is lit. ▪ The protective device on the receiver has been activated because of a short circuit. ("PROTECTOR" flashes.) Turn off the receiver, eliminate the short-circuit problem and turn on the power again. The left and right sounds are unbalanced or reversed. Check that the speakers and components are connected correctly and securely. ■0. Adjust the BALANCE control on the front panel. - (continued) 57

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Additional
Information
Troubleshooting
If
you
run
into
any
problems
using
this
receiver,
use
the
following
list.
First,
check
that
the
power
cord
is
connected
firmly.
Should
any
problem
persist,
consult
your
nearest
Sony
dealer.
Power
The
TV
turns
off
when
you
turn
on
the
receiver
with
the
remote.
••
Make
sure
that
the
TV
is
off
when
you
turn
on
the
receiver
with
the
remote.
The
component
turns
off
when
you
select
a
component
with
the
remote.
The
component
was
turned
on
by
another
remote.
The
component
needs
to
be
turned
on
by
the
receiver's
remote
or
manually
(after
selection).
Some
components
do
not
turn
off
when
you
press
ALL
OFF
/
SYSTEM
OFF.
.*
The
component
was
turned
on
by
another
remote.
Turn
off
the
component
manually.
On
-screen
control
The
on
-screen
display
does
not
appear.
*0-
Set
your
TV
to
the
appropriate
input
mode.
Place
your
TV
away
from
the
audio
components.
•••
Select
the
appropriate
component
on
the
receiver.
The,o0-screen
display
does
not
respond
or
disappears
while
you
are
using
the
remote.
.
40.
Make
sure
the
remote
is
not
too
far
from
the
IR
sensor.
The
on
-screen
display
becomes
distorted
when
you
select
a
component
with
the
remote.
10.
There
may
be
distortion
in
the
video
signal,
but
this
is
not
a
malfunction,
continue
as
is.
You
have
difficulty
operating
the
unit
because
the
on-
screen
display
is
distorted.
If
you
connect
two
or
more
VCRs
to
the
receiver,
make
sure
to
use
a
distributor
when
connecting
the
TV
antenna
to
the
VCRs
to
preserve
video
signal
quality.
Clean
the
head
of
the
VCR.
Do
not
select
channels
where
there
is
no
broadcast.
Set
your
VCR
(etc.)
to
skip
channels
where
there
is
no
broadcast.
The
remote
does
not
function.
..40
Replace
weak
batteries
in
the
remote
with
new
ones.
Remove
any
obstacles
in
the
path
of
the
remote
and
the
IR
sensor.
The
infrared
(IR)
signals
transmitted
from
the
IR
emitter
may
not
be
reaching
the
IR
sensor
on
the
respective
component.
In
such
a
case,
connect
the
IR
repeater
to
IR
OUT
jack
on
the
rear
of
the
receiver
(see
page
6).
Press
the
GUI
button
on
the
remote
before
performing
the
operation
(USA
and
Canada
only).
Sound
No
sound
or
only
a
very
low-level
sound
is
heard.
Check
that
the
speakers
and
components
are
connected
securely.
Make
sure
you
select
the
correct
component
on
the
receiver.
Make
sure
you
set
the
SPEAKERS
selector
correctly
(see
page
10).
Click
the
al
icon
if
the
MUTING
indicator
on
the
front
panel
is
lit.
The
protective
device
on
the
receiver
has
been
activated
because
of
a
short
circuit.
("PROTECTOR"
fl
ashes.)
Turn
off
the
receiver,
eliminate
the
short-circuit
problem
and
turn
on
the
power
again.
The
left
and
right
sounds
are
unbalanced
or
reversed.
Check
that
the
speakers
and
components
are
connected
correctly
and
securely.
■0.
Adjust
the
BALANCE
control
on
the
front
panel.
-
(continued)
57