Sony SVJ2021BPXW VAIO® User Guide (Printable Version) - Page 370

Why does a message appear and Windows fail to, start when I turn on my VAIO computer?, ASSIST

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VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation Click to Search Back | Back to Top Why does a message appear and Windows fail to start when I turn on my VAIO computer? The BIOS boot options may have been incorrectly configured. Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, select Start BIOS setup, and change the Boot Mode setting, then restart the computer. If a message such as "Secure Boot Fail" appears, check the following: Your VAIO computer may be booting from an external device that the computer does not support. When an external drive or a USB device is connected to the computer, disconnect it and restart the computer. The BIOS boot options may have been changed from the factory default settings. Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, then select Start BIOS setup. Press the or key to select the Security tab, select Factory Default, and then press the Enter key. When the confirmation prompt appears, press the Enter key and restart the computer. If a message appears even after you restart your VAIO computer, recover the computer using the recovery data on the built-in hard disk drive or SSD, or using the Recovery Media you have created. [Details] The BIOS boot options may have been incorrectly configured. If the operating system on your VAIO computer is other than the preinstalled system, press the ASSIST button while the computer is off to display the VAIO Care Rescue Mode screen, then select Start BIOS setup. Press the or key to select the Security tab, change the Secure Boot setting to Disabled, and then restart the computer. 370

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VAIO User Guide
Back
|
Back to Top
How to Use
Troubleshooting
Hardware
Apps
Network / Internet
Backup / Recovery
Security
Peripheral Devices
Why does a message appear and Windows fail to
start when I turn on my VAIO computer?
The BIOS boot options may have been incorrectly configured.
Press the
ASSIST
button while your VAIO computer is off to display the
VAIO Care
Rescue Mode
screen, select
Start BIOS setup
, and change the
Boot Mode
setting, then restart the computer.
If a message such as “Secure Boot Fail” appears, check the following:
Your VAIO computer may be booting from an external device that the computer does
not support. When an external drive or a USB device is connected to the computer,
disconnect it and restart the computer.
The BIOS boot options may have been changed from the factory default settings.
Press the
ASSIST
button while your VAIO computer is off to display the
VAIO Care
Rescue Mode
screen, then select
Start BIOS setup
.
Press the
or
key to select the
Security
tab, select
Factory Default
, and then
press the
Enter
key.
When the confirmation prompt appears, press the
Enter
key and restart the
computer.
If a message appears even after you restart your VAIO computer, recover the
computer using the recovery data on the built-in hard disk drive or SSD, or using the
Recovery Media you have created.
[Details]
The BIOS boot options may have been incorrectly configured.
If the operating system on your VAIO computer is other than the preinstalled system,
press the
ASSIST
button while the computer is off to display the
VAIO Care
Rescue Mode
screen, then select
Start BIOS setup
.
Press the
or
key to select the
Security
tab, change the
Secure Boot
setting
to
Disabled
, and then restart the computer.
© 2012 Sony Corporation
370