Sony SVJ2021BPXW VAIO® User Guide (Printable Version) - Page 397
What should I do if my VAIO computer becomes, unstable Windows does not start?
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VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation Click to Search Back | Back to Top What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup. Refer to Windows Help and Support for more information. [Details] Any file you have created or changed after you created the system image backup will not be restored. You need to back up such a file with VAIO Care (Rescue Mode) : Recover or maintain your system. [Details] Use VAIO Hardware Diagnostics to identify problems on your VAIO computer. With the app, you can check if the computer hardware (a CPU, a memory module, and a built-in storage device) needs to be replaced. To start VAIO Hardware Diagnostics, select Tools and VAIO Hardware Diagnostics in VAIO Care (Rescue Mode) : Recover or maintain your system. Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer. [Details] If you have not backed up your data, be sure to make a backup copy of your valuable data using VAIO Care (Rescue Mode) : Recover or maintain your system before recovering your VAIO computer. [Details] If you have a backup created with the Windows backup feature before your VAIO computer becomes unstable, but you have created or changed the file after that, back up such a file with VAIO Care (Rescue Mode) : Recover or maintain your system. Note Recovering your VAIO computer will delete all the data on the built-in storage device. 397