Sony SVJ2021BPXW VAIO® User Guide (Printable Version) - Page 398

VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation Click to Search Back | Back to Top What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver. Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly. [Details] Restore your VAIO computer from a system image backup if you have created the backup. Refer to Windows Help and Support for more information. [Details] If the problem persists, follow the instructions in Refreshing Your VAIO Computer to reinstall the operating system. [Details] If the problem persists after you refresh your VAIO computer, follow the instructions in Recovering from the Recovery Area to recover the computer. [Details] The computer may not support the refresh function depending on the model you purchased. If you have not yet created Recovery Media, create the Recovery Media. [Details] Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to Windows Help and Support for more information. [Details] Note Recovering your VAIO computer will delete all the data on the built-in storage device. 398