Sony VGC-V617G VAIO User Guide - Page 121

What should I do if my computer or software stops responding?

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nN 121 Troubleshooting What should I do if my computer or software stops responding? ❑ It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. ❑ Click Start, point to Turn Off Computer, and then click Turn Off. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, click Turn Off from the Shut Down menu. When the Windows Security window appears, click Shut Down. ❑ If your computer still does not turn off, press and hold the power button until the computer turns off. ❑ If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Task Manager. ❑ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data. ❑ Remove the power cord. ❑ Try reinstalling the software. ❑ Contact the software publisher or designated provider for technical support.

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121
n
N
Troubleshooting
What should I do if my computer or software stops responding?
❑
It is best to turn off your computer using the
Turn Off Computer
option on the Microsoft Windows Start menu, located on the
taskbar. Using other methods, including those listed below, may result in loss of unsaved data.
❑
Click
Start
, point to
Turn Off Computer
, and then click
Turn Off
.
❑
If your computer does not turn off, press the
Ctrl
+
Alt
+
Delete
keys simultaneously. When the
Windows Task Manager
window appears, click
Turn Off
from the
Shut Down
menu.
When the
Windows Security
window appears, click
Shut Down
.
❑
If your computer still does not turn off, press and hold the power button until the computer turns off.
❑
If your computer stops responding while playing a CD or DVD, press the
Ctrl
+
Alt
+
Delete
keys simultaneously. You can turn
off the computer from the
Windows Task Manager
.
❑
Pressing the
Ctrl
+
Alt
+
Delete
keys simultaneously or turning off the computer with the power button or switch may cause loss
of data.
❑
Remove the power cord.
❑
Try reinstalling the software.
❑
Contact the software publisher or designated provider for technical support.