Sony VGC-V617G VAIO User Guide - Page 134

Printing

Page 134 highlights

nN 134 Troubleshooting Printing Why can't I print a document? ❑ Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer. ❑ Make sure the printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer for more information. ❑ If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart the computer. ❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and then Control Panel. 2 Click Printers and Other Hardware. 3 Click Printers and Faxes. 4 Right-click an unused printer and select Properties. 5 Click the Ports tab. 6 Click to cancel the Enable bidirectional support check box. 7 Click OK. This change to the settings disables the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote panel.

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134
n
N
Troubleshooting
Printing
Why can't I print a document?
Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.
Make sure the printer is compatible with the Windows operating system installed on your computer.
You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer
for more information.
If the printer is not functioning after the computer resumes from a power saving mode (
Standby
or
Hibernate
), then restart
the computer.
If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
Click
Start
and then
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
Printers and Faxes
.
4
Right-click an unused printer and select
Properties
.
5
Click the
Ports
tab.
6
Click to cancel the
Enable bidirectional support
check box.
7
Click
OK
.
This change to the settings disables the bidirectional communication functions of your printer, such as data transfer, status
monitoring, and remote panel.