TP-Link TL-WR902AC TL-WR902ACUS V3 User Guide - Page 213

FAQ Q1. What should I do if I cannot access the internet? • If using a cable modem, unplug the Ethernet cable and reboot the modem. Wait until its Online LED is on and stable, then reconnect the Ethernet cable to the modem. • If you're in a hotel room or on a trade show, the internet may be limited and requires that you authenticate for the service or purchase the Internet access. • If your internet access is still not available, contact TP-Link Technical Support. Q2. How do I restore the router to its factory default settings? With the router powered on, press and hold the RESET button for about 5 seconds until all the LEDs start flashing and then release the button. Note: You'll need to reconfigure the router to surf the Internet once the router is reset Q3. What should I do if I forget my wireless password? • If you have not changed the default Wireless Password, it can be found on the label of the router. • Otherwise, connect a computer to the router via an Ethernet cable. Log in to the web management page, and go to Wireless 2.4GHz/5GHz > Wireless Security to retrieve or reset your wireless password. Q4. What should I do if I forget my login password of the web management page? The default username and password of the web management page are admin (in lowercase). If you have altered the password: 1. Refer to FAQ > Q2 to reset the router. 2. Visit http://tplinkwifi.net, and enter admin (in lowercase) as both username and password to log in. Note: You'll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new password for future use. Q5. What should I do if my wireless signal is unstable or weak? It may be caused by too much interference. • Set your wireless channel to a different one. • Choose a location with less obstacles that may block the signal between the router and the host AP. An open corridor or a spacious location is ideal. 206