Thermador PRD486EDG User Manual - Page 42

Section Seven: BEFORE CALLING FOR SERVICE Before Calling for Service Before calling for service, check the following to avoid unnecessary service charges. Be sure to check these items first: Is there a power outage in the area? Is the household fuse blown or the circuit breaker tripped? Is the range disconnected from the electrical supply? SERVICE INFORMATION For handy reference, copy the information below from the data rating plate. Keep your invoice for Warranty validation. Model Number IF THE BURNERS DO NOT IGNITE • Are the burner caps properly aligned and seated in the burner bases? • Are the burner ports clogged? • Is a fuse blown or is the circuit breaker tripped? • Is the manual shut-off valve closed, preventing the flow of gas? DATA RATING PLATE The data rating plate shows the model and serial number of your range. It is located behind the toe kick at the bottom of the range. To access the rating plate, remove the two toe kick attachment screws, then carefully remove the toe kick panel. The electric wiring diagrams and schematics in the toe kick area should not be removed, except by a service technician, then replaced after service. FD Number Date of Purchase Dealer's Name Dealer's Phone Number Service Center's Name Service Center's Phone Number Also, enter this information on the Product Registration Form included with this product, then mail it to the indicated address. Caution: Before removing the toe kick panel, disconnect the range from the electrical power supply. Reinstall the toe kick panel before reconnecting the range to the power supply and operating the range. Lower front of range behind toe kick. PD Data Rating Plate Location 40