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Toshiba Satellite Pro M15-S405 User Guide - Page 231

Printer problems, The printer will not print., The printer will not print what you see on the screen.

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231 If Something Goes Wrong Resolving a hardware conflict Printer problems This section lists some of the most common printer problems: The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers, as shown in "Setting up your printer" on page 127. You may have connected the printer while the computer is on. Disable Stand By mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is on line, then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information.

Section	Page
Satellite Pro® M10/M15 Series User's Guide	1
Contents	19
Introduction	27
This guide	28
Safety icons	28
Other icons used	29
Other documentation	30
Service options	30
Chapter 1 - Finding Your Way Around	31
Making sure you have everything	31
Front with the display panel closed	32
Back	33
Right side	34
Left side	35
Underside	36
Keyboard and display features	37
Front with the display panel open	37
Indicator panel lights	40
Keyboard indicator panel lights	41
System buttons	42
Chapter 2 - Getting Started	43
Selecting a place to work	43
Creating a computer-friendly environment	43
Keeping yourself comfortable	44
Other precautions	47
Setting up your computer	48
Connecting to a power source	49
Adding memory	52
Installing a memory module	52
Removing a memory module	55
Turning on the computer	57
Opening the display panel	57
Turning on the power	57
Using the AccuPoint II® pointing device	58
Using the TouchPad™	59
Scrolling with the TouchPad™	60
Control buttons	60
Disabling or enabling the Dual Point Device	61
Setting up your software	62
Registering your computer with Toshiba	63
Setting up other devices	63
Turning off the computer	63
Closing the display panel	64
Using external display devices	65
Connecting the display device	65
Directing the display output when you turn on the computer	67
Adjusting the quality of the external display	68
Video limitations	69
Using an external keyboard	69
Making your external keyboard emulate the Fn key	70
Using a mouse	70
Connecting a local printer	70
Connecting an optional external diskette drive	72
Connecting external speakers or headphones	73
Connecting a microphone	73
Using an optional expansion device	74
Chapter 3 - Learning the Basics	75
Computing tips	75
Using the keyboard	77
Character keys	77
Making your keyboard emulate a full-size keyboard	77
Ctrl, Fn, and Alt keys	78
Function keys	78
Windows special keys	79
Overlay keys	79
Starting a program	81
Starting a program from the Start menu	81
Starting a program from Windows® Explorer	82
Starting a program from the Run dialog box	83
Saving your work	84
Printing your work	86
Using the DVD-ROM or Multifunction drive	87
CD/DVD control buttons	89
Inserting compact discs	90
Removing compact discs	92
Caring for CDs or DVDs Discs	92
Using PC Cards	93
Hot swapping	93
Using SD® (Secure Digital) cards	94
Using your computer at the office	95
Using a computer lock	95
Caring for your computer	96
Cleaning the computer	96
Moving the computer	97
Backing up your work	97
Restoring your work	98
Preparing for communications	98
Different ways to turn the computer on and off	99
Powering down the computer	99
Using Turn Off Computer or Shut Down	100
Using Hibernation	103
Using Standby	105
Toshiba’s online resources	108
Chapter 4 - Mobile Computing	109
Toshiba’s energy-saver design	109
Running the computer on battery power	110
Battery Notice	110
Safety Precautions	111
Maximizing battery life	112
Charging the batteries	113
Monitoring battery power	113
What to do when the battery alarm sounds	116
Changing batteries	117
Disposing of used batteries	119
Conserving power	119
Power usage modes in Windows XP	120
Using a hot key to set the power usage mode	121
Additional options for power	122
Chapter 5 - Expansion Options	123
Devices for office computing	123
Connecting external (optional) devices	124
Using an external keyboard	125
Using a mouse	125
Connecting a USB mouse	125
Using a printer	126
Connecting a parallel printer	126
Setting up your printer	127
Using the Wi-Fi™ Wireless LAN Mini PCI module	130
Accessing the Wi-Fi™ Mini PCI module	131
Using an expansion device	131
Using an optional expansion device	132
Chapter 6 - Enhancing Productivity	133
Exploring the desktop	133
Finding your way around the desktop	133
Exchanging data with another computer	136
Transferring files	136
Getting help transferring files	137
Setting up for communications	137
Connecting the modem to a telephone line	139
Connecting your computer to a network	139
An overview of using the Internet	142
The Internet	142
The World Wide Web	142
Internet Service Providers	143
Connecting to the Internet	143
Surfing the Internet	144
Internet features	144
Uploading and downloading files from the Internet	145
Exploring audio features	145
Playing an audio CD	146
Playing CDs using Auto-Run	147
Creating a CD	147
Recording sounds	148
Using external speakers or headphones	149
Using Slim SelectBay® modules	150
Removing a module from the Slim SelectBay®	151
Inserting a module into the Slim SelectBay®	152
Inserting and removing hard drives	152
Inserting and removing PC Cards	154
Inserting a PC Card	154
Removing a PC Card	156
Inserting and removing Bluetooth™ or Wi-Fi™ modules	157
Setting up a PC Card for your computer	157
Using SD® cards	158
Inserting an SD®card	158
Removing an SD® card	159
Using the i.LINK® port	159
Connecting your modem to a telephone line	160
Connecting to a phone line	160
Chapter 7 - Toshiba Utilities	162
Fn-esse®	163
Starting Fn-esse®	163
Using the keyboard or pointing device to assign keys	165
Viewing existing key assignments	166
Changing or removing existing key assignments	167
Toshiba Console	167
Customizing Your Computer	168
Network	169
Security	169
Power Management	169
Mouse utility	172
Hotkey utility	172
Mobile Extension Service	173
Slim SelectBay® Service	173
Toshiba Hardware Settings	173
Mobile Extension	175
Toshiba Power Saver utility	177
Enabling Hibernation	177
Setting user passwords	178
Using an instant password	179
Setting a user password	180
Disabling a user password	180
Using a supervisor password	181
Setting a supervisor password	181
Deleting a supervisor password	183
Hard disk drive passwords	184
Setting a hard disk drive user only password in System Setup	185
Deleting or changing a hard disk drive user only password in System Setup	186
Setting a hard disk drive master and user password in System Setup	187
Changing the master and user passwords in System Setup	188
Deleting the hard disk drive master and user passwords in the System Setup	189
Chapter 8 - WinDVD	191
Playing DVDs	191
Using the WinDVD slider bar (location)	193
Using the WinDVD control panel	194
Using the control panel playback buttons	195
Maximizing the video window	198
Using WinDVD Advanced Features	198
Using playlists	199
Creating a Playlist	200
Playing a Playlist	201
Chapter 9 - If Something Goes Wrong	203
Problems that are easy to fix	203
Problems when you turn on the computer	205
The Windows® operating system is not working	206
Using Startup options to fix problems	207
Internet problems	208
The Windows® XP operating system can help you	208
Resolving a hardware conflict	209
A plan of action	209
Resolving hardware conflicts on your own	210
Fixing a problem with Device Manager	211
Memory problems	213
Power and the batteries	213
Keyboard problems	215
Display problems	215
Disk drive problems	217
DVD-ROM or Multifunction drive problems	220
Sound system problems	227
PC Card problems	228
Printer problems	231
Modem problems	232
Develop good computing habits	233
If you need further assistance	234
Before you call	234
Contacting Toshiba	234
Other Toshiba Internet Web sites	235
Toshiba’s worldwide offices	236
Appendix A - Hot Keys	239
Volume Mute	239
Instant password security	240
Power usage mode	241
Stand By mode	242
Hibernation mode	243
Display modes	244
Display brightness	245
Enabling a wireless device	245
Disabling or enabling the Dual Point Device	246
Keyboard hot keys	246
Appendix B - Power Cable Connectors	247
Glossary	248
Acronyms	248
Terms	250