Xerox XDM6325D-WU User Manual - Page 118
Status Light Troubleshooting Codes, Normal Operation, Error Codes
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Maintenance Status Light Troubleshooting Codes The status light indicates the current state of the scanner. A green status light indicates the normal state of the scanner. A red status light indicates that there is a hardware issue. Descriptions of the most common patterns are listed below. Normal Operation • Blinking green: indicates the scanner is waking up from power saving and preparing to scan. • Steady green: indicates the scanner is ready to scan. Error Codes If your scanner experiences hardware problems, the status light will blink red, and the LED flashes an "E" and the error code number. The LED blinks back and forth between "E" and the error code number (such as 4). The red light flashes the number of times as the error code (4 in this example). The E-code number indicates what the hardware issue is. Use the table listed on the next page as a reference for resolving hardware issues. In all cases you should turn off your scanner and check your scanner setup. Open the scanner and make sure your input tray is fully seated in the scanner casing, make sure your ADF pad is securely snapped in place, verify the connections to the PC and wall. Error Code 0 Problem Description The scanner is not communicating with the computer. Solution Make sure the USB cable is plugged in. If the USB cable is plugged into a USB hub or keyboard, try plugging the cable directly to the back of the computer. Try a different USB port on the computer or try a different USB cable. Note that the USB cable should not be longer than 6ft. DocuMate 632 Scanner User's Guide 113
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