ZyXEL B-320 User Guide - Page 39

ZyAIR Wireless LAN Utility Chapter 4 Troubleshooting This chapter covers potential problems and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 4.1 Problems Starting the ZyAIR Utility Program Table 4-1 Troubleshooting Starting ZyAIR Utility Program Cannot start the ZyAIR Wireless LAN Utility The ZyAIR Wireless LAN Utility displays only three tabs. Make sure the ZyAIR is properly inserted and the LED(s) is on. Refer to the Quick Installation Guide for the LED descriptions. Use the Device Manager to check for possible hardware conflicts. Click Start, Settings, Control Panel, System, Hardware and Device Manager. Verify the status of the ZyAIR under Network Adapter. (Steps may vary depending on the version of Windows). Install the ZyAIR in another computer. If the error persists, you may have a hardware problem. In this case, you should contact your local vendor. When the ZyAIR Wireless LAN Utility displays only three tabs, you are using the Windows XP wireless configuration tool at the same time. Refer to the Section 1.2 to disable the Windows XP wireless configuration tool. Troubleshooting 4-1