ZyXEL P-1100 User Guide - Page 123
Troubleshooting
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Prestige 1100 Internet Access Router Chapter 14: Troubleshooting This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. 14.1 Problems Starting Up the Prestige 1100 Table 14-1 Troubleshooting the Start-Up of your Prestige 1100 Troubleshooting Corrective Action None of the LEDs are on when you power on the Prestige 1100 Check the connection between the power cord and your Prestige 1100. If the error persists you may have a hardware problem. In this case you should contact technical support. Cannot access the Prestige 1100 1.Check to see if the Prestige 1100 is connected to your computer's via the console port. serial port. Note that a null modem is required. 2. Check to see if the communications program is configured correctly. The communications software should be configured as follows: VT100 terminal emulation 9600 Baud. No parity, 8 Data bits, 1 Stop bit. Troubleshooting 14-1