BenQ RM8602K Installation Handbook - Page 73

LED indicators, Power, Contact the BenQ authorized service partner

Page 73 highlights

Some of the OSD menu options are grayed out. When are those items available for setup? Available menu options may vary depending on the input sources, functions and settings. The power button does not respond. Possible causes Power cord is not connected properly. The control panel could be damaged. LED indicators Possible solutions Re-connect the power cord. Contact the BenQ authorized service partner for replacement. The LED indicator of control panel (keypad) or IR receiver flashes red quickly. Possible causes The main board could be damaged. Possible solutions Contact the BenQ authorized service partner for replacement. Power The display can't be powered on. Possible causes Possible solutions No power is supplied to the display. • Re-connect the power cord. • Check if the power outlet works. One of the key components of the Contact the BenQ authorized service partner for display could be damaged. replacement. Troubleshooting 73

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73
Troubleshooting
LED indicators
Power
Some of the OSD menu options are grayed out. When are those items available for setup?
Available menu options may vary depending on the input sources, functions and settings.
The power button does not respond.
Possible causes
Possible solutions
Power cord is not connected
properly.
Re-connect the power cord.
The control panel could be
damaged.
Contact the BenQ authorized service partner for
replacement.
The LED indicator of control panel (keypad) or IR receiver flashes red quickly.
Possible causes
Possible solutions
The main board could be
damaged.
Contact the BenQ authorized service partner for
replacement.
The display can’t be powered on.
Possible causes
Possible solutions
No power is supplied to the
display.
• Re-connect the power cord.
• Check if the power outlet works.
One of the key components of the
display could be damaged.
Contact the BenQ authorized service partner for
replacement.