BenQ RM8602K Installation Handbook - Page 87

Condensation, Failed calibration, Add extender/repeater

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Check item Check if completed Does the problem still exist? Yes No Check the timing using is supported by the device. Condensation Condensation on the inner side of the glass is a natural phenomenon when the temperature and humidity of the air change quickly. Condensation may occur if the display is powered on after not being used for a long time, or if the heating system of the room is switched on. And it may last for hours. Check item Keep the display powered on for at least 24 hours. Keep the display away from the window. Failed calibration Check if completed Does the problem still exist? Yes No Check item Please try with the built-in calibration tool on the Windows operating system. Contact the service provider to see if a calibration software is available. Add extender/repeater Check if completed Does the problem still exist? Yes No Check item If the touch is not working, please add a USB hub/extender. If there is no display, please add the display port repeater (ex.HDMI repeater). Check if completed Does the problem still exist? Yes No Appendix 2: Basic Troubleshooting Checklists for IFP & IL 87

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87
Appendix 2: Basic Troubleshooting Checklists for IFP & IL
Condensation
Condensation on the inner side of the glass is a natural phenomenon when the temperature
and humidity of the air change quickly. Condensation may occur if the display is powered on
after not being used for a long time, or if the heating system of the room is switched on. And it
may last for hours.
Failed calibration
Add extender/repeater
Check the timing using is supported by the device.
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Keep the display powered on for at least 24 hours.
Keep the display away from the window.
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Please try with the built-in calibration tool on the Windows
operating system.
Contact the service provider to see if a calibration software is
available.
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
If the touch is not working, please add a USB hub/extender.
If there is no display, please add the display port repeater
(ex.HDMI repeater).