BenQ RM8602K Installation Handbook - Page 93

Compatibility, DVI/HDMI/Display Port: Suggested 12 units; Max. 16 units

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Check item Check if completed Does the problem still exist? Yes No Please check if the settings in the OSD are the same for all displays. Please confirm the total units are not exceeded the suggested daisy chain Q'ty: VGA: Suggested 4 units; Max. 9 units DVI/HDMI/Display Port: Suggested 12 units; Max. 16 units Try to connect to our display directly if splitter/matrix/video wall controller is used. Compatibility Check item Check if completed Does the problem still exist? Yes No Please change another signal cable and check if this problem is related to signal cable (better quality & shielding cable is recommended). Please connect the Pattern generator (PC/Notebook/media player) and display at the same power source, and make sure the power cable has ground pin to avoid the noise interference. Please connect the Pattern generator (PC/Notebook/media player) and display at different power source, and make sure the power cable has ground pin to avoid the noise interference. Check if the display name could be shown. If it is not shown, please press detect button again. Please make sure the graphic card driver is the latest version. Appendix 3: Basic Troubleshooting Checklists for Video 93

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Appendix 3: Basic Troubleshooting Checklists for Video
Compatibility
Please check if the settings in the OSD are the same for all
displays.
Please confirm the total units are not exceeded the suggested
daisy chain Q'ty:
VGA: Suggested 4 units; Max. 9 units
DVI/HDMI/Display Port: Suggested 12 units; Max. 16 units
Try to connect to our display directly if splitter/matrix/video wall
controller is used.
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Check item
Check if
completed
Does the
problem still
exist?
Yes
No
Please change another signal cable and check if this problem is
related to signal cable (better quality & shielding cable is
recommended).
Please connect the Pattern generator (PC/Notebook/media
player) and display at the same power source
, and make sure the
power cable has ground pin to avoid the noise interference.
Please connect the Pattern generator (PC/Notebook/media
player) and display at different power source
, and make sure the
power cable has ground pin to avoid the noise interference.
Check if the display name could be shown. If it is not shown,
please press detect button again.
Please make sure the graphic card driver is the latest version.