BenQ RM8602K Installation Handbook - Page 96
Appendix 4: Basic Troubleshooting Checklists for X-Sign, Part I: customer feedback form (customer
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Appendix 4: Basic Troubleshooting Checklists for X-Sign Dear Customer, In order to avoid unnecessary delays and a volley of questions back and forth may we ask, kindly fill in the form below. The more comprehensive information we have the faster our response will be. Part I: customer feedback form (customer information and description of problem) Onsite contact person: Phone number: E-mail address: Address of unit: Model name: Quantity on site: Quantity affected: ______ unit(s). ______ unit(s). Unit F/W version: X-Sign player version: X-Sign designer version: Problem frequency: Constantly Intermittently After a while Problem type: Installation Connection Content display Short problem description Scheduling Other Connections visible: HDMI USB 96 Appendix 4: Basic Troubleshooting Checklists for