Brother International MFC-J270w Network Users Manual - English - Page 102

The machine is not found on the network during the MFL-Pro Suite installation.

Get Brother International MFC-J270w PDF manuals and user guides View all Brother International MFC-J270w manuals
Add to My Manuals
Save this manual to your list of manuals

Page 102 highlights

Troubleshooting I cannot complete the wireless network setup configuration. (continued) Question Interface Solution Is your Network Key correct? wireless  Reconfirm and choose the correct Network Key. • The default Network Key may be provided on a label attached to the wireless access point/router. • See the instructions supplied with your wireless access point/router for information on how to find the Network Key. • Ask the manufacturer of your wireless access point/router or ask your Internet provider or network administrator.  For information on what the Network Key is, see Network Key on page 20. Are you using MAC address wireless filtering? Confirm that the MAC address of the Brother machine is allowed in the filter. You can find the MAC address from the machine's control panel. (See MAC Address on page 75.) Is your wireless access point/router in stealth mode? wireless  You should type the correct SSID name or Network Key by hand.  Check the SSID name or the Network Key in the instructions supplied with your wireless access point/router and reconfigure the wireless network setup. (For more information, see Configuring your machine when the SSID is not broadcast on page 29.) I have checked and tried all wireless Use the Network Connection Repair Tool. (See (Windows®) Confirming the of the above, but still cannot IP address and the Subnet Mask using the Network Connection Repair Tool. 9 complete the wireless on page 97.) configuration. Is there anything else I can do? The machine is not found on the network during the MFL-Pro Suite installation. Question Are you using security software? Is your machine placed too far from the wireless access point/router? Interface wired/ wireless wireless Solution  Confirm your settings on the installer dialog.  Allow network access to the following programs if your security software displays an alert message during MFL-Pro Suite installation. BrC3Rgin.exe BrnIPMon Brother Status Monitor (Network) ControlCenter Program Generic Host Process f... Setup.exe Spooler SubSysytem App wdsw MFC Application  For more information about security software, see I'm using security software. on page 98. Place your machine within about 3.3 feet (1 meter) from the wireless access point/router when you configure the wireless network settings. 95

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
Troubleshooting
95
9
Is your
Network Key
correct?
wireless
Reconfirm and choose the correct Network Key.
•
The default Network Key may be provided on a label attached to the
wireless access point/router.
•
See the instructions supplied with your wireless access point/router
for information on how to find the Network Key.
•
Ask the manufacturer of your wireless access point/router or ask your
Internet provider or network administrator.
For information on what the Network Key is, see
Network Key
on page 20.
Are you using MAC address
filtering?
wireless
Confirm that the MAC address of the Brother machine is allowed in the filter.
You can find the MAC address from the machine's control panel. (See
MAC
Address
on page 75.)
Is your wireless access
point/router in stealth
mode?
wireless
You should type the correct SSID name or Network Key by hand.
Check the SSID name or the Network Key in the instructions supplied
with your wireless access point/router and reconfigure the wireless
network setup. (For more information, see
Configuring your machine
when the SSID is not broadcast
on page 29.)
I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?
wireless
Use the Network Connection Repair Tool. (See
(Windows
®
) Confirming the
IP address and the Subnet Mask using the Network Connection Repair Tool.
on page 97.)
The machine is not found on the network during the MFL-Pro Suite installation.
Question
Interface
Solution
Are you using security
software?
wired/
wireless
Confirm your settings on the installer dialog.
Allow network access to the following programs if your security software
displays an alert message during MFL-Pro Suite installation.
BrC3Rgin.exe
BrnIPMon
Brother Status Monitor (Network)
ControlCenter Program
Generic Host Process f…
Setup.exe
Spooler SubSysytem App
wdsw MFC Application
For more information about security software, see
I'm using security
software.
on page 98.
Is your machine placed too
far from the wireless access
point/router?
wireless
Place your machine within about 3.3 feet (1 meter) from the wireless access
point/router when you configure the wireless network settings.
I cannot complete the wireless network setup configuration. (continued)
Question
Interface
Solution