Brother International MFC-J270w Network Users Manual - English - Page 103

Troubleshooting The machine is not found on the network during the MFL-Pro Suite installation. (continued) Question Are there any obstructions (walls or furniture, for example) between your machine and the wireless access point/router? Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the machine or the wireless access point/router? Interface Solution wireless Move your machine to an obstruction-free area, or closer to the wireless access point/router. wireless Move all the devices away from the machine or wireless access point/router. The machine cannot print or scan over the network. The machine is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ See I'm using security software. on page 98. wireless Is your machine assigned wired/  Confirming the IP address and the Subnet Mask with an available IP address? wireless Verify that both the IP addresses and Subnet Masks of your computer 9 and the Brother machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/  (Windows®) If you cannot print to your machine over the network, and the network setting confirmation screen appears, do one of the following. • Follow the on-screen instructions, and if the problem is solved, click Complete. • If the problem is not solved, click Next, and follow the on-screen instructions. The Network connection repair tool will automatically start and try to correct your network printing problem. Note If the User Account Control screen appears, (Windows Vista®) Click Continue. (Windows® 7) Click Yes. When you have completed the instructions click on Print Test Page from the tool. The test page will confirm the network connection to the machine is working. 96