Canon BJC-4550 User Manual - Page 10

Fax Retrieval System, Customer Care Center, Canon Canada - review

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Introduction r Canon's Super Solver is now included with Canon Creative. The Super Solver is an on-line troubleshooting guide. It includes questions and answers to any problems you may have. Once installed, you can select the Super Solver from the Visual Guide tab in your printer driver or from Canon Creative. Fax Retrieval System Canon provides a 24-hour, toll-free Fax Retrieval System. You can use this service to get helpful documents faxed directly to your fax machine. These documents contain useful information to assist you in the operation of your Canon printer. To access this service, call 1-800-526-4345. r One of the first things you may want to do after setting up your printer is call the Canon Fax Retrieval System and request an index of the documents available to you through this service. Documents will be faxed directly to your fax machine. r The Fax Retrieval System offers up-to-date information about Canon's products as well as technical information about specific products. By reviewing the index, you can determine what information would be beneficial to your installation. Customer Care Center Canon provides customer support and service for all Canon printer products. If you have any questions regarding your new printer, call the Canon Computer Systems Customer Care Center at 1-800-423-2366. Support is available from 6 A.M. to 12 MIDNIGHT Eastern Standard Time (EST) seven days a week except holidays. r If you seem to have an operational problem, try to solve it by using the Super Solver or by referring to the troubleshooting information in your Visual Guide. If you cannot quickly resume normal operation, contact Canon's experienced support personnel at the Customer Care Center. Canon Canada Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121. In other countries, please contact your Canon dealer. Chapter 1 Introduction 1-5

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Chapter 1
Introduction
1-5
Canon’s Super Solver is now included with Canon Creative. The
Super Solver is an on-line troubleshooting guide. It includes
questions and answers to any problems you may have. Once
installed, you can select the Super Solver from the Visual Guide
tab in your printer driver or from Canon Creative.
Fax Retrieval System
Canon provides a 24-hour, toll-free Fax Retrieval System. You can
use this service to get helpful documents faxed directly to your fax
machine. These documents contain useful information to assist you
in the operation of your Canon printer. To access this service, call
1-800-526-4345
.
One of the first things you may want to do after setting up your
printer is call the Canon Fax Retrieval System and request an index
of the documents available to you through this service. Documents
will be faxed directly to your fax machine.
The Fax Retrieval System offers up-to-date information about
Canon’s products as well as technical information about specific
products. By reviewing the index, you can determine what
information would be beneficial to your installation.
Customer Care Center
Canon provides customer support and service for all Canon printer
products. If you have any questions regarding your new printer, call the
Canon Computer Systems Customer Care Center at
1-800-423-2366
.
Support is available from 6
A
.
M
. to 12
MIDNIGHT
Eastern Standard Time
(EST) seven days a week except holidays.
If you seem to have an operational problem, try to solve it by using
the Super Solver or by referring to the troubleshooting information
in your Visual Guide. If you cannot quickly resume normal
operation, contact Canon’s experienced support personnel at the
Customer Care Center.
Canon Canada
Customer support for Canadian residents is available 24 hours a day
(seven days a week) at
1-800-263-1121.
In other countries, please contact your Canon dealer.
Introduction