Canon BJC-4550 User Manual - Page 9

Getting Help From Canon, On-line Support Services - driver download

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Getting Help From Canon Canon provides experienced support personnel to help you in every way. On-line Support Services You can easily contact Canon on the World Wide Web. Our address is: http://www.ccsi.canon.com Canon provides a bulletin board service (BBS), which is useful for obtaining newly developed third-party drivers. Call 1-757-420-2000. The protocol for the BBS is up to 28,800 bps, eight data bits, one stop bit, and no parity. If you use CompuServe®, you can access the Canon Peripherals Forum. This allows you to talk with other users, send a message to Canon, or download printer drivers. Just type GO CANON at any CompuServe prompt. r If you have a modem, you can contact Canon through the Web, its BBS, or CompuServe. Through these on-line services, you can find out about the latest Canon products, or you can retrieve general information about specific products. r If you are looking for information about any Canon printer driver for a unique situation, you can contact one of the Canon on-line services. r You can retrieve information from the on-line services at any hour of the day or night. On-screen Support Services Canon provides on-screen assistance with both the Visual Guide and the Super Solver. r Canon's Visual Guide contains a wealth of information about your printer including basic operational functions, color printing, and troubleshooting. Once installed, you can select the Visual Guide from the Visual Guide tab in your printer driver or from Canon Creative. 1-4 Introduction Chapter 1

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1-4
Introduction
Chapter 1
Getting Help From Canon
Canon provides experienced support personnel to help you in every way.
On-line Support Services
You can easily contact Canon on the World Wide Web. Our address is:
Canon provides a bulletin board service (BBS), which is useful for
obtaining newly developed third-party drivers. Call
1-757-420-2000.
The protocol for the BBS is up to 28,800 bps, eight data bits, one stop
bit, and no parity.
If you use CompuServe
®
, you can access the Canon Peripherals
Forum. This allows you to talk with other users, send a message to
Canon, or download printer drivers. Just type
GO CANON
at any
CompuServe prompt.
If you have a modem, you can contact Canon through the Web, its
BBS, or CompuServe. Through these on-line services, you can find
out about the latest Canon products, or you can retrieve general
information about specific products.
If you are looking for information about any Canon printer driver
for a unique situation, you can contact one of the Canon on-line
services.
You can retrieve information from the on-line services at any hour
of the day or night.
On-screen Support Services
Canon provides on-screen assistance with both the Visual Guide and
the Super Solver.
Canon’s Visual Guide contains a wealth of information about your
printer including basic operational functions, color printing, and
troubleshooting. Once installed, you can select the Visual Guide
from the Visual Guide tab in your printer driver or from Canon
Creative.