Canon BJC-4550 User Manual - Page 93

Identifying Your Printer Problem, Call the Customer Care Center to order Canon's Super Solver - troubleshooting

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r If you have a hardware problem: • Call the Customer Care Center. r If you do not have a CD drive: • Call the Customer Care Center to order Canon's Super Solver and Color Advisor on diskette. Identifying Your Printer Problem Before contacting Canon, identify your printer problem and make sure you have the following information: r Product name-BJC-4550 r Serial number r Place of purchase r Nature of problem r Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the printer: N Attempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details. 6-2 Troubleshooting Chapter 6

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6-2
Troubleshooting
Chapter 6
If you have a hardware problem:
•
Call the Customer Care Center.
If you do not have a CD drive:
•
Call the Customer Care Center to order Canon’s Super Solver
and Color Advisor on diskette.
Identifying Your Printer Problem
Before contacting Canon, identify your printer problem and make sure
you have the following information:
Product name—BJC-4550
Serial number
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results
The serial number is located on the label on the back of the printer:
N
Attempting to repair the printer yourself may void the limited warranty
as to that repair. See the limited warranty information that came with
your printer for details.