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Canon MF4690 MF4690 Easy Sending Guide - Page 35

Troubleshooting, Cannot Get Connected to a Network, Sent the E-Mail, but It Is Not Delivered to

UPC - 013803076820

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Troubleshooting Troubleshooting Cannot Get Connected to a Network Did you set the correct Ethernet type and communication mode? You may need to set the Ethernet type and communication mode, depending on the router or hub to which the machine is connected. Please see the manuals of the devices to which the machine is connected, or consult with the network manager. For details on how to make settings, see "Interface Settings," (→ P. 6‑6) of "Basic Network Settings," in Chapter 6, "Network," in the Reference Guide. Sent the E-Mail, but It Is Not Delivered to the Recipient Did you enter the correct e-mail address of the recipient? Check the address. (Period, etc) Forgot E-Mail Settings If you forgot the settings such as SMTP server address and POP server address, you can check them using your e-mail software. For details, see "Checking the E-Mail Account," (→ P. 10). 34

Section	Page
Legal Notices	2
Introduction	3
Contents	4
What Can I Do with This Machine?	5
Useful Features of This Machine	5
System Environment	6
What Is the Scan to E-Mail Feature?	7
What Is the Scan to USB Feature?	7
What Is the Scan to File Server Feature?	7
Setting Up the Send Feature	8
Setting Up the Scan to E-Mail Feature	8
Setting Up the Scan to USB Feature	9
Setting Up the Scan to File Server Feature	9
Checking the Information Required for the Setup	10
Checking the Information Required for the Scan to E-Mail Feature	10
Checking the E-Mail Account	11
Connecting a Network Cable	14
Setting the IP Address	15
Checking the Communication	15
Using the Remote UI	17
Setting Up the Remote UI	17
Starting the Remote UI	18
Using the Scan to E-Mail Feature	19
Setting Up the E-Mail Send Feature	20
Registering E-Mail Addresses	24
Sending E-Mails	26
Checking If the E-Mail Is Delivered	28
Preparing to Receive E-Mails	29
Using the Scan to USB Feature	31
Before Using the Scan to USB Feature	31
Storing a Scanned Document to Your USB Memory	31
Troubleshooting	35
Cannot Get Connected to a Network	35
Sent the E-Mail, but It Is Not Delivered to the Recipient	35

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Troubleshooting

Cannot Get Connected to a Network

Did you set the correct Ethernet type and communication mode?

You may need to set the Ethernet type and communication mode, depending on the router or

hub to which the machine is connected. Please see the manuals of the devices to which the

machine is connected, or consult with the network manager. For details on how to make

settings, see “Interface Settings,” (

→

P. 6-6) of “Basic Network Settings,” in Chapter 6, “Network,” in

the Reference Guide.

Sent the E-Mail, but It Is Not Delivered to the Recipient

Did you enter the correct e-mail address of the recipient?

Check the address. (Period, etc)

Forgot E-Mail Settings

If you forgot the settings such as SMTP server address and POP server address, you can check

them using your e-mail software. For details, see “Checking the E-Mail Account,” (

→

P. 10).