Cisco 7971G-GE Phone Guide - Page 37

Advanced Call Handling, Storing and Retrieving Parked Calls

Page 37 highlights

Advanced Call Handling Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on your call-handling needs and work environment. You will not have access to these features unless your system administrator enables them for you. Storing and Retrieving Parked Calls You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco CallManager system (for example, a phone at a co-worker's desk or in a conference room). Call Park is a feature that your system administrator must enable for you. If you want to... Store an active call using Call Park Retrieve a parked call Then... During a call, press Park. (You may need to press the more softkey to see Park.) This prompts your phone to store the call. Note the call park number displayed on your phone screen and hang up. Enter the call park number from any Cisco IP Phone in your network to connect to the call. You have a limited amount of time to retrieve the parked call before it reverts to ringing at its original destination. See your system administrator for this time limit. Cisco IP Phone 7970 Series 29

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Cisco IP Phone 7970 Series
29
Advanced Call Handling
Advanced call-handling tasks involve special (non-standard) features that your system administrator
might configure for your phone depending on your call-handling needs and work environment. You
will not have access to these features unless your system administrator enables them for you.
Storing and Retrieving Parked Calls
You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco CallManager system (for example, a phone at a co-worker’s desk or in a
conference room). Call Park is a feature that your system administrator must enable for you.
If you want to...
Then...
Store an active call
using Call Park
During a call, press
Park
. (You may need to press the
more
softkey to see
Park
.) This prompts your phone to store the call. Note the call park number
displayed on your phone screen and hang up.
Retrieve a parked call
Enter the call park number from any Cisco IP Phone in your network to
connect to the call.
You have a limited amount of time to retrieve the parked call before it
reverts to ringing at its original destination. See your system administrator
for this time limit.