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Cisco 7971G-GE Phone Guide - Page 59

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Index A abbreviated dialing 40 answering calls 22 audio problems 47 authenticated calls 34 AutoAnswer 37 AutoDial 18 B barge and privacy 33 and shared lines 31 using 32 buttons, identifying 9 C call activity area, viewing 12 call forwarding 25 call logs dialing from 18 erasing 42 viewing and dialing from 42 call park 29 call pickup 30 call waiting 22 Cisco IP Phone 7970 Series CallBack 20 call-handling, advanced 29 call-handling, basic 18 calls answering 22 compared to lines 13 conference features for 26 ending 23 forwarding 25 handling multiple 15 holding and resuming 23 icons for 13 maximum per line 13, 31 multiple parties on 26 muting 23 parking 29 placing 18 prioritizing 35 redirecting while ringing 22, 30 reporting problems with 47 secure 34 selecting 14 storing and retrieving 29 transferring 24 viewing 12, 15 cBarge, See barge 51

Section	Page
Cisco IP Phone 7970 Series forCiscoCallManager4.1(3)	1
Getting Started	9
How to Use this Guide	9
Using and Cleaning the Touchscreen Display	10
Where to Find Additional Information	10
More Information about Customizing Your Phone on the Web	11
Safety and Performance Information	11
Connecting Your Phone	14
An Overview of Your Phone	17
Buttons and Hardware	17
Touchscreen Features	20
Call-Handling and Navigation Tips	21
Understanding Lines vs. Calls	21
Understanding Call and Line Icons	21
Going On-Hook and Off-Hook	22
Selecting Calls	22
Viewing and Switching Between Calls	23
Choosing Touchscreen Items	24
Using Feature Menus	24
Entering and Editing Text	25
Getting Help on Your Phone	25
Understanding Feature Functionality and Availability	25
Basic Call Handling	26
Placing a Call	26
Answering a Call	30
Ending a Call	31
Using Hold and Resume	31
Using Mute	31
Transferring a Connected Call	32
Forwarding Your Calls to Another Number	33
Making Conference Calls	34
Types of Supported Conference Calls	34
Starting and Joining a Standard Conference	35
Starting or Joining a Meet-Me Conference Call	36
Advanced Call Handling	37
Storing and Retrieving Parked Calls	37
Picking Up a Redirected Call on Your Phone	38
Using a Shared Line	39
Understanding Shared Lines	39
Adding Yourself to a Shared-Line Call	40
Preventing Others from Viewing or Joining a Shared-Line Call	41
Tracing Suspicious Calls	41
Making and Receiving Secure Calls	42
Prioritizing Critical Calls	43
Using a Handset, Headset, and Speakerphone	44
Obtaining a Headset	44
Using AutoAnswer with a Headset or the Speakerphone	45
Customizing Phone Settings	46
Adjusting the Volume	46
Customizing Rings and Message Indicators	47
Customizing the Touchscreen	47
Setting Up Speed Dial Features	48
Using Voice Messaging, Call Logs, and Directories	49
Accessing Voice Messages	49
Using Call Logs and Directories	50
Accessing Your User Options Web Pages	51
Logging In to the User Options Web Pages	51
Subscribing to Phone Services	52
Understanding Additional Configuration Options	53
Troubleshooting Your Phone	55
Using the Quality Reporting Tool	55
Cisco One-Year Limited Hardware Warranty Terms	56