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Cisco 7971G-GE Phone Guide - Page 5

Contents, Getting Started, Connecting Your Phone, An Overview of Your Phone, Basic Call Handling

UPC - 746320966588

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Page 5 highlights

Contents Getting Started 1 How to Use this Guide 1 Using and Cleaning the Touchscreen Display 2 Where to Find Additional Information 2 More Information about Customizing Your Phone on the Web 3 Safety and Performance Information 3 Connecting Your Phone 6 An Overview of Your Phone 9 Buttons and Hardware 9 Touchscreen Features 12 Call-Handling and Navigation Tips 13 Understanding Lines vs. Calls 13 Understanding Call and Line Icons 13 Going On-Hook and Off-Hook 14 Selecting Calls 14 Viewing and Switching Between Calls 15 Choosing Touchscreen Items 16 Using Feature Menus 16 Entering and Editing Text 17 Getting Help on Your Phone 17 Understanding Feature Functionality and Availability 17 Basic Call Handling 18 Placing a Call 18 Answering a Call 22 Ending a Call 23 Cisco IP Phone 7970 Series iii

Section	Page
Cisco IP Phone 7970 Series forCiscoCallManager4.1(3)	1
Getting Started	9
How to Use this Guide	9
Using and Cleaning the Touchscreen Display	10
Where to Find Additional Information	10
More Information about Customizing Your Phone on the Web	11
Safety and Performance Information	11
Connecting Your Phone	14
An Overview of Your Phone	17
Buttons and Hardware	17
Touchscreen Features	20
Call-Handling and Navigation Tips	21
Understanding Lines vs. Calls	21
Understanding Call and Line Icons	21
Going On-Hook and Off-Hook	22
Selecting Calls	22
Viewing and Switching Between Calls	23
Choosing Touchscreen Items	24
Using Feature Menus	24
Entering and Editing Text	25
Getting Help on Your Phone	25
Understanding Feature Functionality and Availability	25
Basic Call Handling	26
Placing a Call	26
Answering a Call	30
Ending a Call	31
Using Hold and Resume	31
Using Mute	31
Transferring a Connected Call	32
Forwarding Your Calls to Another Number	33
Making Conference Calls	34
Types of Supported Conference Calls	34
Starting and Joining a Standard Conference	35
Starting or Joining a Meet-Me Conference Call	36
Advanced Call Handling	37
Storing and Retrieving Parked Calls	37
Picking Up a Redirected Call on Your Phone	38
Using a Shared Line	39
Understanding Shared Lines	39
Adding Yourself to a Shared-Line Call	40
Preventing Others from Viewing or Joining a Shared-Line Call	41
Tracing Suspicious Calls	41
Making and Receiving Secure Calls	42
Prioritizing Critical Calls	43
Using a Handset, Headset, and Speakerphone	44
Obtaining a Headset	44
Using AutoAnswer with a Headset or the Speakerphone	45
Customizing Phone Settings	46
Adjusting the Volume	46
Customizing Rings and Message Indicators	47
Customizing the Touchscreen	47
Setting Up Speed Dial Features	48
Using Voice Messaging, Call Logs, and Directories	49
Accessing Voice Messages	49
Using Call Logs and Directories	50
Accessing Your User Options Web Pages	51
Logging In to the User Options Web Pages	51
Subscribing to Phone Services	52
Understanding Additional Configuration Options	53
Troubleshooting Your Phone	55
Using the Quality Reporting Tool	55
Cisco One-Year Limited Hardware Warranty Terms	56