Cisco CP-7975G Administration Guide - Page 136

Hold Reversion, Hunt Group, Configuration, Understanding Route, Plans, CTI Route Point

Page 136 highlights

Telephony Features Available for the Phone Chapter 5 Configuring Features, Templates, Services, and Users Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Hold Reversion Hold Status Hunt Group Display Immediate Divert Immediate Divert-Enhanced Intelligent Session Control Description Configuration Reference Limits the amount of time that a call can be on hold before reverting back to the phone that put the call on hold and alerting the user. Reverting calls are distinguished from incoming calls by a single ring (or beep, depending on the new call indicator setting for the line). This notification repeats at intervals if not resumed. For more information about configuring this feature, refer to Cisco Unified Communications Manager Features and Services Guide, Hold Reversion. A call that triggers Hold Reversion also displays an animated icon in the call bubble and a brief message on the status line. You can configure call focus priority to favor incoming or reverting calls. Enables phones with a shared line to distinguish between the local and remote lines that placed a call on hold. No configuration is required. Provides load sharing for calls to a main directory number. A hunt group contains a series of directory numbers that can answer the incoming calls. When an incoming call is offered to a directory number that is part of the hunt group, this feature displays the main directory number in addition to the calling party. For more information, refer to: • Cisco Unified Communications Manager Administration Guide, Hunt Group Configuration. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. • Cisco Unified Communications Manager Administration Guide, CTI Route Point Configuration. Allows a user to transfer a ringing, connected, or held call directly to a voice-messaging system.When a call is diverted, the line becomes available to make or receive new calls. For more information, refer to the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. Allows users to transfer incoming calls directly to their voice messaging system or to the voice messaging system of the original called party. For more information, refer to the Cisco Unified Communications Manager System Guide, Cisco Unified IP Phones. Reroutes a direct call to a users' mobile phone to the enterprise number (desk phone). For an incoming call to a remote destination (mobile phone), only the remote destination rings; the desk phone does not ring. When the call is answered on the mobile phone, the desk phone displays a Remote in Use message. During these calls, a user can use the various features of the mobile phone. For more information, refer to the Cisco Unified Communications Manager Features and Services Guide, Cisco Unified Mobility. 5-12 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5 OL-23092-01

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5-12
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 5
Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Hold Reversion
Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
calls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble and a brief
message on the status line.
You can configure call focus priority to favor
incoming or reverting calls.
For more information about configuring this
feature, refer to
Cisco Unified
Communications Manager Features and
Services Guide,
Hold Reversion
.
Hold Status
Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
No configuration is required.
Hunt Group Display
Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls.
When an incoming call is offered to a directory
number that is part of the hunt group, this feature
displays the main directory number in addition to
the calling party.
For more information, refer to:
Cisco Unified Communications Manager
Administration Guide,
Hunt Group
Configuration
.
Cisco Unified Communications Manager
System Guide,
Understanding Route
Plans
.
Cisco Unified Communications Manager
Administration Guide,
CTI Route Point
Configuration
.
Immediate Divert
Allows a user to transfer a ringing, connected, or
held call directly to a voice-messaging
system.When a call is diverted, the line becomes
available to make or receive new calls.
For more information, refer to the
Cisco
Unified Communications Manager System
Guide,
Cisco Unified IP Phones
.
Immediate
Divert—Enhanced
Allows users to transfer incoming calls directly to
their voice messaging system or to the voice
messaging system of the original called party.
For more information, refer to the
Cisco
Unified Communications Manager System
Guide,
Cisco Unified IP Phones
.
Intelligent Session
Control
Reroutes a direct call to a users’ mobile phone to
the enterprise number (desk phone). For an
incoming call to a remote destination (mobile
phone), only the remote destination rings; the desk
phone does not ring. When the call is answered on
the mobile phone, the desk phone displays a
Remote in Use message. During these calls, a user
can use the various features of the mobile phone.
For more information, refer to the
Cisco
Unified Communications Manager Features
and Services Guide
,
Cisco Unified Mobility
.
Table 5-1
Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Description
Configuration Reference