Cisco CP-7975G Administration Guide - Page 8
Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G,
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Contents A A P P E N D I X B A P P E N D I X C A P P E N D I X Verifying DHCP Settings 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-7 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-8 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 9-14 Resetting or Restoring the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-17 Monitoring the Voice Quality of Calls 9-17 Using Voice Quality Metrics 9-18 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-19 Cleaning the Cisco Unified IP Phone 9-20 Providing Information to Users Via a Website A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-1 How Users Access the Online Help System on the Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice-Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Support for International Call Logging C-2 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5 viii OL-23092-01