Cisco CP-7975G Administration Guide - Page 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone - new
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Contents 7 C H A P T E R 8 C H A P T E R 9 C H A P T E R OL-23092-01 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-3 Network Statistics Screen 7-10 Firmware Versions Screen 7-13 Expansion Module(s) Screen 7-14 Call Statistics Screen 7-15 Using Test Tone 7-18 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Configuring the Cisco Unified IP Phone to use HTTP/HTTPS Protocols 8-4 Device Information 8-4 Network Configuration 8-5 Network Statistics 8-9 Device Logs 8-11 Streaming Statistics 8-12 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-1 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-2 Identifying Error Messages 9-3 Checking Network Connectivity 9-3 Verifying TFTP Server Settings 9-3 Verifying IP Addressing and Routing 9-3 Verifying DNS Settings 9-4 Verifying Cisco Unified Communications Manager Settings 9-4 Cisco CallManager and TFTP Services Are Not Running 9-4 Creating a New Configuration File 9-5 Registering the Phone with Cisco Unified Communications Manager 9-5 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-6 Cisco Unified IP Phone Resets Unexpectedly 9-6 Verifying Physical Connection 9-6 Identifying Intermittent Network Outages 9-6 Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5 vii