Compaq Presario 18XL Maintenance & Service Guide Presario 1800/1800T Serie - Page 49

Hard Drive Test Error Codes, Error Code, Description, Recommended Action, ECC = Error Correction Code

Page 49 highlights

Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Hard Drive Test Error Codes Error Code 1701-xx 1702-xx 1703-xx 1704-xx 1705-xx 1706-xx 1707-xx 1708-xx 1709-xx 1710-xx 1715-xx 1716-xx 1717-xx 1719-xx 1724-xx 1736-xx Description Recommended Action Hard drive format test failed Hard drive read test failed Hard drive write/read/compare test failed Hard drive random seek test failed Hard drive controller test failed The following steps apply to error codes 1701-xx through 1736-xx: 1. Run the Configuration and Diagnostics utilities and verify drive type. 2. Verify that all secondary drives have secondary drive capability. 3. Replace the hard drive and retest. 4. Replace the system board and retest. Hard drive ready test failed Hard drive recalibration test failed Hard drive format bad track test failed Hard drive reset controller test failed Hard drive park head test failed Hard drive head select test failed Hard drive conditional format test failed Hard drive ECC* test failed Hard drive power mode test failed Network preparation test failed Drive monitoring test failed *ECC = Error Correction Code PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134

P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
T
ROUBLESHOOTING
13
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
*ECC = Error Correction Code
Hard Drive Test Error Codes
Error Code
Description
Recommended Action
1701-xx
Hard drive format test failed
The following steps apply to error codes
1701-xx through 1736-xx:
1.
Run the Configuration and Diagnostics
utilities and verify drive type.
2.
Verify that all secondary drives have
secondary drive capability.
3.
Replace the hard drive
and retest.
4.
Replace the system board
and retest.
1702-xx
Hard drive read test failed
1703-xx
Hard drive write/read/compare
test failed
1704-xx
Hard drive random seek test
failed
1705-xx
Hard drive controller test failed
1706-xx
Hard drive ready test failed
1707-xx
Hard drive recalibration test
failed
1708-xx
Hard drive format bad track test
failed
1709-xx
Hard drive reset controller test
failed
1710-xx
Hard drive park head test failed
1715-xx
Hard drive head select test failed
1716-xx
Hard drive conditional format
test failed
1717-xx
Hard drive ECC* test failed
1719-xx
Hard drive power mode test
failed
1724-xx
Network preparation test failed
1736-xx
Drive monitoring test failed