Compaq Presario 18XL Maintenance & Service Guide Presario 1800/1800T Serie - Page 55

Solving Minor Problems, Audio Solutions, Battery Pack/Gauge Solutions, Audio, Problem, Probable Cause

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Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Solving Minor Problems Some problems and possible solutions are outlined in the following tables. If the problem appears to be related to a software application, check the documentation provided with the software. Audio Solutions A common audio problem and solution are listed in the following table. Problem Notebook does not beep after the Power-On Self-Test (POST). Audio Probable Cause This is typical; it indicates successful completion of the Power-On Self-Test (POST). Solution No action is required. Battery Pack/Gauge Solutions Some causes and solutions for common battery pack problems are listed in the following table. Power Solutions later in this chapter may also be applicable to the following problems. Problem Notebook won't turn on when battery pack is inserted and power cord is unplugged. Battery Pack/Gauge Probable Cause Solution(s) Battery pack is discharged. • Connect the Notebook to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify that they are evenly spaced and not bent or broken. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 19

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P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
T
ROUBLESHOOTING
19
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
Solving Minor Problems
Some problems and possible solutions are outlined in the following tables. If the problem
appears to be related to a software application, check the documentation provided with the
software.
Audio Solutions
A common audio problem and solution are listed in the following table.
Battery Pack/Gauge Solutions
Some causes and solutions for common battery pack problems are listed in the following
table.
Power Solutions
later in this chapter may also be applicable to the following
problems.
Audio
Problem
Probable Cause
Solution
Notebook does not
beep after the
Power-On Self-Test
(POST).
This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).
No action is required.
Battery Pack/Gauge
Problem
Probable Cause
Solution(s)
Notebook won°t turn
on when battery pack
is inserted and power
cord is unplugged.
Battery pack is discharged.
•
Connect the Notebook to an
external power source and
charge the battery pack.
OR
•
Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify that
they are evenly spaced and not
bent or broken.