Compaq Presario 18XL Maintenance & Service Guide Presario 1800/1800T Serie - Page 62

Hard Drive Solutions, Hardware Installation Solutions, Hard Drive, Problem, Probable Cause, Solutions

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Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Hard Drive Solutions Some causes and solutions for hard drive problems are listed in the following table. Ä CAUTION: To prevent loss of information, maintain an up-to-date backup of your hard drive in case of errors or failures. Problem Reading hard drive takes an unusually long time after restarting the Notebook. Hard drive error occurs. Hard drive does not work. Hard Drive Probable Cause System entered Hibernation due to low-battery condition and is now exiting from it. Solution(s) Give the system time to restore the previously saved data to its exact state before Hibernation. Hard drive has bad sectors or has failed. Hard drive is not seated properly. Run Checkup (TEST). Turn off and unplug the Notebook, remove the battery pack, and remove and then reinstall the hard drive. Hardware Installation Solutions The possible cause and some solutions for a hardware installation problem are listed in the following table. Problem A new device is not recognized as part of the system. Hardware Installation Probable Cause Solution(s) Cable(s) of new external device are loose or power cables are unplugged. Ensure that all cables are proplerly and securely connected. Power switch of new external device is not turned on. Turn off the Notebook, turn on the external device, then turn on the Notebook to integrate the device with the system. Device is not seated properly. Turn off the Notebook and reinsert the device. 26 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

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26 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1800 S
ERIES
Presario 1800/1800T Series
Models: XL280, XL380, XL381,
and XL390
Hard Drive Solutions
Some causes and solutions for hard drive problems are listed in the following table.
Ä
CAUTION:
To prevent loss of information, maintain an up-to-date backup of your
hard drive in case of errors or failures.
Hardware Installation Solutions
The possible cause and some solutions for a hardware installation problem are listed in
the following table.
Hard Drive
Problem
Probable Cause
Solution(s)
Reading hard drive
takes an unusually
long time after
restarting the
Notebook.
System entered Hibernation
due to low-battery condition
and is now exiting from it.
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Hard drive error
occurs.
Hard drive has bad sectors or
has failed.
Run
Checkup (TEST)
.
Hard drive does not
work.
Hard drive is not seated
properly.
Turn off and unplug the Notebook,
remove the battery pack
, and
remove and then reinstall the
hard drive
.
Hardware Installation
Problem
Probable Cause
Solution(s)
A new device is not
recognized as part of
the system.
Cable(s) of new external
device are loose or power
cables are unplugged.
Ensure that all cables are
proplerly and securely connected.
Power switch of new external
device is not turned on.
Turn off the Notebook, turn on the
external device, then turn on the
Notebook to integrate the device
with the system.
Device is not seated properly.
Turn off the Notebook and reinsert
the device.