Dell 2155cn User Manual - Page 697

FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes No 3 Disable the Toner Saving Mode in the printer The task is driver. complete. a On the Advanced tab, ensure that the Toner Saving Mode check box is not selected. Go to action 4. Does this solve your problem? 4 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. The task is complete. a On the Paper/Output tab, change the Paper Type setting. Go to action 5. Does this solve your problem? 5 Verify that the correct print media is being used. The task is See "Supported Paper Types." If not, use the print complete. media recommended for the printer. Go to action 6. Does this solve your problem? 6 Ensure that eight yellow ribbons are correctly The task is removed from the PHD unit. See "Replacing the complete. Print Head Device (PHD) Unit" and "Installing a PHD Unit." If not, remove the ribbons. Go to action 7. Does this solve your problem? 7 Ensure that the developer motor functions properly. Go to action 8. Contact Dell. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. b Select Main Motor Operation Check from the drop-down list box and click the Start button. c Click the Play of Sound button to check the motor sound. Does the motor function properly? D E L L C ON F I D E N T I A L - P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY Troubleshooting Guide 695