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Dell Dimension 5150 Owner's Manual - Page 10

Service Tag and Express Service Code, Service Tag and Microsoft Windows License, Dell Support Website - drivers

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What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find it Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.comorcontact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. • Solutions - Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website - support.dell.com NOTE: Select your region to view the appropriate support site. • Community - Online discussion with other Dell NOTE: Corporate, government, and education customers customers can also use the customized Dell Premier Support website • Upgrades - Upgrade information for components, such at premier.support.dell.com. as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates 10 Finding Information

Section	Page
Contents	3
Finding Information	9
Setting Up and Using Your Computer	13
Setting Up a Printer	13
Printer Cable	13
Connecting a Printer	13
Connecting to the Internet	14
Setting Up Your Internet Connection	15
Playing CDs and DVDs	16
Adjusting the Volume	17
Adjusting the Picture	17
Copying CDs and DVDs	18
How to Copy a CD or DVD	18
Using Blank CDs and DVDs	19
Helpful Tips	20
Using a Media Card Reader (Optional)	20
Connecting Two Monitors	21
Connecting Two Monitors With VGA Connectors	22
Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector	22
Connecting a TV	23
Changing the Display Settings	23
Setting Up a Home and Office Network	23
Connecting to a Network Adapter	23
Network Setup Wizard	24
Power Management	24
Standby Mode	25
Hibernate Mode	25
Power Options Properties	25
Hyper-Threading	27
About RAID Configurations	27
Determining If RAID Is Working	28
RAID Level 1	28
Troubleshooting RAID	29
Recovering From a Multiple Hard Drive Failure Using the Intel® RAID Option ROM Utility	29
Recovering From a Single Hard Drive Failure Using the Intel Matrix Storage Manager	29
Setting Your Computer to RAID-Enabled Mode	30
Solving Problems	31
Troubleshooting Tips	31
Battery Problems	31
Drive Problems	32
CD and DVD drive problems	32
Hard drive problems	33
E-Mail, Modem, and Internet Problems	33
Error Messages	34
Media Card Reader Problems	35
Keyboard Problems	36
Lockups and Software Problems	36
The computer does not start up	36
The computer stops responding	37
A program stops responding	37
A program crashes repeatedly	37
A program is designed for an earlier Microsoft® Windows® operating system	37
A solid blue screen appears	37
Other software problems	38
Memory Problems	38
Mouse Problems	39
Network Problems	40
Power Problems	40
Printer Problems	41
Scanner Problems	42
Sound and Speaker Problems	43
No sound from speakers	43
No sound from headphones	44
Video and Monitor Problems	44
If the screen is blank	44
If the screen is difficult to read	45
Troubleshooting Tools	47
Diagnostic Lights	47
Dell Diagnostics	50
Dell Diagnostics Main Menu	50
Drivers	51
What Is a Driver?	51
Identifying Drivers	52
Reinstalling Drivers	52
Resolving Software and Hardware Incompatibilities	53
Restoring Your Operating System	53
Using Microsoft Windows XP System Restore	54
Using Dell PC Restore by Symantec	55
Using the Operating System CD	57
Removing and Installing Parts	59
Before You Begin	59
Recommended Tools	59
Turning Off Your Computer	59
Before Working Inside Your Computer	60
Front View of the Computer	61
Back View of the Computer	63
Removing the Computer Cover	65
Inside View of Your Computer	66
System Board Components	67
Memory	68
DDR2 Memory Overview	68
Addressing Memory With 4-GB Configurations	69
Installing Memory	69
Removing Memory	71
Cards	72
PCI Cards	72
PCI Express Cards	76
Drive Panel	80
Removing the Drive Panel	80
Removing the Drive-Panel Insert	81
Replacing the Drive-Panel Insert	82
Replacing the Drive Panel.	82
Drives	83
IDE Drive Addressing	83
Connecting Drive Cables	84
Drive Interface Connectors	84
Power Cable Connector	84
Connecting and Disconnecting Drive Cables	85
Hard Drive	85
Removing a Hard Drive	85
Installing a Hard Drive	86
Adding a Second Hard Drive	88
Floppy Drive	89
Removing a Floppy Drive	89
Installing a Floppy Drive	91
Media Card Reader	93
Removing a Media Card Reader	93
Installing a Media Card Reader	95
CD/DVD Drive	96
Removing a CD/DVD Drive	96
Installing a CD/DVD Drive	98
Battery	100
Replacing the Battery	100
Replacing the Computer Cover	101
Appendix	103
Specifications	103
System Setup	107
Overview	107
Entering System Setup	108
System Setup Options	109
Boot Sequence	113
Clearing Forgotten Passwords	115
Clearing CMOS Settings	116
Cleaning Your Computer	116
Computer, Keyboard, and Monitor	116
Mouse	117
Floppy Drive	117
CDs and DVDs	117
Dell Technical Support Policy (U.S. Only)	118
Definition of \	118
Definition of \	118
FCC Notices (U.S. Only)	119
Class A	119
Class B	119
FCC Identification Information	120
Contacting Dell	120