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Epson BrightLink 1480Fi Users Guide - Page 355

Solutions for Problems with Whiteboard Mode, Where to Get Help

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Related tasks Connecting a Printer to the Control Pad Connecting a USB Device to the Control Pad Connecting a USB Device or Camera to the Projector Solutions for Problems with Whiteboard Mode If you are having problems with the whiteboard, try the following solutions: • Enable the Drawing Function setting in the Interactive menu. • When the Easy Interactive Tools software is in use, whiteboard mode does not start. If the time is incorrect on the internal storage settings for whiteboard mode, you may need to update the Date & Time settings in the projector's Management menu. Parent topic: Solving Interactive Problems Related references Interactive Settings - Interactive Menu Administration Settings - Management Menu Related tasks Setting the Date and Time Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. 355

Section	Page
Contents	3
Introduction to Your Projector	14
Projector Features	14
Product Box Contents	16
Additional Components	17
Optional Equipment and Replacement Parts	18
Warranty and Registration Information	19
Notations Used in the Documentation	20
Where to Go for Additional Information	20
Additional Projector Software and Manuals	20
Projector Part Locations	22
Projector Parts - Front/Side	23
Projector Parts - Top/Side	24
Projector Parts - Interface	25
Projector Parts - Base	26
Projector Parts - Control Panel	27
Projector Parts - Remote Control	28
Projector Parts - Interactive Pens	30
Projector Parts - Pen Stand (BrightLink 1485Fi)	31
Projector Parts - Control Pad (BrightLink 1485Fi)	32
Projector Parts - Touch Unit	33
Setting Up the Projector	35
Projector Placement	35
Projector Setup and Installation Options	36
Projection Distance	38
Removing and Attaching the Cable Cover	39
Projector Connections	39
Connecting to Computer Sources	40
Connecting to a Computer for USB Video and Audio	40
Connecting to a Computer for VGA Video	42
Connecting to a Computer for HDMI Video and Audio	42
Connecting to a Computer for Pen and Finger Use	43
Connecting a Computer to the Control Pad	44
Connecting to a Computer for Sound	45
Connecting to Video Sources	46
Connecting to an HDMI Video Source	46
Connecting to a Composite Video Source	47
Connecting to a Video Source for Sound	48
Connecting External Output Devices	48
Connecting to an External Computer Monitor	49
Connecting to an External HDMI Monitor	50
Connecting to External Speakers	50
Connecting a Microphone	51
Connecting to External USB Devices	52
USB Device Projection	52
Connecting a USB Device or Camera to the Projector	53
Connecting a USB Device to the Control Pad	54
Selecting the Connected USB Source	55
Disconnecting a USB Device From the Control Pad or Projector	55
Connecting to a Document Camera	55
Connecting a Printer to the Control Pad	56
Connecting Multiple Projectors of the Same Model	57
Multiple Projector Connection Menu Settings	58
Installing Batteries in the Remote Control	60
Installing Batteries in the Pens	62
Using the Projector on a Network	64
Wired Network Projection	64
Connecting to a Wired Network	65
Selecting Wired Network Settings	65
Wireless Network Projection	68
Installing the Wireless LAN Module	69
Connecting Directly to a Smartphone or Tablet	71
Using Quick Wireless Connection (Windows)	74
Selecting Wireless Network Settings Manually	75
Wireless LAN Menu Settings	80
Selecting Wireless Network Settings in Windows	83
Selecting Wireless Network Settings on Mac	83
Setting Up Wireless Network Security	83
Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring)	85
Screen Mirroring Restrictions	85
Selecting Screen Mirroring Settings	86
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer	88
Connecting for Screen Mirroring with Miracast	89
Setting Up Projector Network E-Mail Alerts	90
Network Projector E-mail Alert Messages	91
Setting Up Monitoring Using SNMP	91
Controlling a Networked Projector Using a Web Browser	92
Creating an Address Book	95
Using Crestron Connected	96
Setting Up Crestron Connected	97
Controlling a Networked Projector Using Crestron Connected	97
Registering a Digital Certificate on the Projector	100
Importing a Web Server Certificate Using the Projector Menus	100
Registering Digital Certificates from a Web Browser	101
Digital Certificate Types	102
Using Basic Projector Features	104
Turning On the Projector	104
Using the Home Screen	106
Turning Off the Projector	108
Selecting the Language for the Projector Menus	110
Setting the Date and Time	110
Image Shape	112
Correcting Image Shape with the Keystone Buttons	112
Correcting Image Shape with Quick Corner	115
Correcting Image Shape with Arc Correction	118
Correcting Image Shape with Point Correction	121
Correcting Image Shape with Corner Markers	123
Applying Saved Image Shape Settings	124
Resizing the Image with the Wide and Tele Buttons	125
Adjusting the Image Position	126
Focusing the Image	127
Remote Control Operation	130
Selecting an Image Source	131
Projection Modes	134
Changing the Projection Mode Using the Remote Control	134
Changing the Projection Mode Using the Menus	135
Image Aspect Ratio	136
Changing the Image Aspect Ratio	136
Available Image Aspect Ratios	137
Color Mode	138
Changing the Color Mode	138
Available Color Modes	138
Adjusting the Hue, Saturation, and Brightness	139
Adjusting Gamma	141
Adjusting the Projector's Brightness Level	143
Constant Brightness Usage Hours	146
Turning On Automatic Luminance Adjustment	148
Controlling the Volume with the Volume Buttons	149
Inverting the Audio Channels	150
Selecting a Quick Startup Setting	151
Projecting a PC Free Presentation	152
Supported PC Free File Types	153
Starting a PC Free Slide Show	154
Starting a PC Free Movie Presentation	156
PC Free Display Options	157
Adjusting Projector Features	159
Shutting Off the Picture and Sound Temporarily	159
Stopping Video Action Temporarily	160
Zooming Into and Out of Images	161
Using Multiple Projectors (DuoLink)	162
Projector Identification System for Multiple Projector Control	162
Setting the Projector ID	162
Setting the Remote Control ID	163
Adjusting Color Uniformity	164
Blending the Image Edges	168
Matching the Image Colors	170
Adjusting the Black Level	172
Adjusting RGBCMY	175
Scaling an Image	177
Projecting Multiple Images Simultaneously	179
Input Sources for Split Screen Projection	182
Projector Security Features	182
Password Security Types	183
Setting a Password	183
Selecting Password Security Types	184
Entering a Password to Use the Projector	185
Saving a User's Logo Image to Display	186
Locking the Projector's Buttons	188
Unlocking the Projector's Buttons	189
Installing a Security Cable	190
Creating a User Pattern to Display	190
Saving Settings to Memory and Using Saved Settings	192
Copying Menu Settings Between Projectors	193
Saving Settings to a USB Flash Drive	194
Transferring Settings from a USB Flash Drive	195
Saving Settings to a Computer	196
Transferring Settings from a Computer	197
Scheduling Projector Events	199
Saving a Scheduled Event	199
Viewing Scheduled Events	201
Editing a Scheduled Event	202
Using the Interactive Features	205
Interactive Modes	205
Using the Projected Screen as a Whiteboard (Built-in Whiteboard Mode)	206
Drawing on a Projected Image (Built-in Annotation Mode)	207
Controlling Computer Features from a Projected Screen (PC Interactive Mode)	208
PC Interactive Mode System Requirements	210
Using the Interactive Pens	210
Using the Pens	211
Pen Calibration	213
Calibrating Automatically	214
Calibrating Manually	216
Using Finger Touch Interactivity	219
Touch Unit Safety Instructions	219
Calibrating for Finger Touch Interactivity	220
Using Finger Touch Operations	224
Using BrightLink with a Computer	226
Adjusting the Pen Operation Area	227
Easy Interactive Tools	230
Windows Pen Input and Ink Tools	230
Enabling Windows Pen Input and Ink Tools	231
Using Windows Pen Input and Ink Tools	232
Whiteboard Mode	234
Using the Whiteboard Toolbar	234
The Whiteboard Toolbar	235
Selecting Background Templates	238
Inserting and Working With Images	238
Selecting Whiteboard Settings	239
Selecting Basic Whiteboard Settings	240
Selecting Whiteboard Print Settings	241
Selecting Settings for Saving Whiteboard Pages	243
Selecting Settings for Emailing Whiteboard Pages	245
Selecting Settings for a Directory Server	246
Selecting a Networked Device Source	249
Saving Pages in Whiteboard Mode	249
Printing Whiteboard Pages	251
Emailing Whiteboard Pages	252
Using BrightLink Without a Computer	254
Using the Built-in Annotation Mode	254
Built-in Tools for Use Without a Computer	255
Controlling an Epson Document Camera	258
Splitting the Projected Image with Whiteboard Mode	259
Sharing the Projected Screen	260
Starting a Shared Screen Session	260
Using Interactive Features with Two Projectors (DuoLink)	261
Adjusting the Menu Settings	262
Using the Projector's Menus	262
Image Quality Settings - Image Menu	264
Input Signal Settings - Signal I/O Menu	269
Installation Settings - Installation Menu	273
Display Settings - Display Menu	278
Feature Settings - Operation Menu	280
Administration Settings - Management Menu	284
Event ID Code List	290
Network Settings - Network Menu	293
Pen and Touch Setup Settings - Pen/Touch Menu	297
Interactive Settings - Interactive Menu	300
Multiple Projector Operation Settings - Multi-Projection Menu	303
Image Quality Memory Settings - Memory Menu	308
Setup Settings - ECO Menu	309
Initial Settings and Reset Options - Initial/All Settings Menu	311
Maintaining and Transporting the Projector	313
Projector Maintenance	313
Cleaning the Lens	313
Cleaning the Projector Case	314
Air Filter and Vent Maintenance	314
Cleaning the Air Filter and Vents	315
Replacing the Air Filter	319
Replacing the Remote Control Batteries	321
Replacing the Hard Pen Tips	323
Replacing the Soft Pen Tips	324
Transporting the Projector	327
Solving Problems	328
Projection Problem Tips	328
Projector Light Status	329
Using the Projector Menu Displays	332
Solving Image or Sound Problems	333
Solutions When No Image Appears	333
Solutions When Image is Incorrect Using the USB Display Function	334
Solutions When \	335
Displaying From a PC Laptop	336
Displaying From a Mac Laptop	336
Solutions When \	337
Solutions When Only a Partial Image Appears	337
Solutions When the Image is Not Rectangular	338
Solutions When the Image Contains Noise or Static	339
Solutions When the Image is Fuzzy or Blurry	340
Solutions When the Image Brightness or Colors are Incorrect	340
Solutions When an Afterimage Remains On the Projected Image	341
Solutions to Sound Problems	341
Solutions to Microphone Problems	342
Solving Projector or Remote Control Operation Problems	343
Solutions to Projector Power or Shut-Off Problems	343
Solutions to Remote Control Problems	344
Solutions to Password Problems	345
Solutions When a Battery Message Appears	345
Solving Network Problems	345
Solutions When Wireless Authentication Fails	346
Solutions When You Cannot Access the Projector Through the Web	346
Solutions When Network Alert E-Mails are Not Received	347
Solutions When the Image Contains Static During Network Projection	347
Solutions When You Cannot Connect Using Screen Mirroring	348
Solutions When the Image or Sound Contains Static When Using Screen Mirroring	348
Solutions When the Projected Screen is not Shared Correctly	348
Solving Interactive Problems	349
Solutions When the Interactive Pens Do Not Work	349
Solutions When the Interactive Pen Position Is Not Accurate	351
Solutions When the Interactive Pens Are Slow or Difficult to Use	352
Solutions When the Interactive Pens Cause Interference or Unwanted Effects	352
Solutions When Finger Touch Interactivity Does Not Work	353
Solutions When You Cannot Operate a Computer from the Projected Screen	354
Solutions for Problems With Capturing, Printing, Saving, or Scanning	354
Solutions for Problems with Whiteboard Mode	355
Where to Get Help	355
Technical Specifications	357
General Projector Specifications	357
Projector Light Source Specifications	359
Interactive Pen Specifications	359
Touch Unit Specifications	359
Remote Control Specifications	360
Projector Dimension Specifications	360
Projector Electrical Specifications	360
Projector Environmental Specifications	361
Projector Safety and Approvals Specifications	362
Safety and Approvals Specifications for Latin America	362
Supported Video Display Formats	363
USB Display System Requirements	366
Notices	367
Recycling	367
Important Safety Information	367
Laser Safety Information	368
Laser Light Source Warning	371
Important Safety Instructions	371
Restriction of Use	375
List of Safety Symbols (corresponding to IEC60950-1 A2)	376
FCC Compliance Statement	380
Binding Arbitration and Class Waiver	381
Trademarks	384
Copyright Notice	385
A Note Concerning Responsible Use of Copyrighted Materials	385