Gateway C-140XL 8512715 - Gateway Notebook Reference Guide R3 for Windows Vist - Page 130

Ethernet, File management, Fingerprint reader, Start, Protector Suite QL

Page 130 highlights

CHAPTER 9: Troubleshooting You cannot eject a CD or DVD Your convertible notebook must be turned on to remove CDs and DVDs. If you do not want to turn on your convertible notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see "Using a CD or DVD" on page 55. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 133. File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in "Deleting files and folders" in your online User Guide. Caution If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been emptied, the file cannot be restored. Help For more information about restoring deleted files, click or tap Start, then click or tap Help and Support. Type the keyword System Restore in the Search Help box, then press ENTER. Fingerprint reader The fingerprint reader does not recognize your fingerprint • Make sure that you are using the correct method for swiping your finger. For more information, see "Running the TouchStrip Tutorial" on page 35. • Make sure that you are using a finger that you have enrolled. For more information, see "Enrolling your fingerprints" on page 36. • For more information about troubleshooting the fingerprint reader, click or tap (Start), All Programs, Protector Suite QL, then click or tap Help. 122

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CHAPTER
9
: Troubleshooting
122
You cannot eject a CD or DVD
Your convertible notebook must be turned on to remove CDs
and DVDs. If you do not want to turn on your convertible
notebook, manually eject the disc by inserting an opened
paper clip into the manual eject hole. For the location of the
manual eject hole, see
“Using a CD or DVD” on page 55
.
Ethernet
Ethernet troubleshooting is covered under
“Networks (wired)”
on page 133
.
File management
A file was accidentally deleted
Recover the file from the Recycle Bin by following the
instructions in “Deleting files and folders” in your online
User Guide
.
Fingerprint reader
The fingerprint reader does not recognize your fingerprint
Make sure that you are using the correct method for
swiping your finger. For more information, see
“Running the TouchStrip Tutorial” on page 35
.
Make sure that you are using a finger that you have
enrolled. For more information, see
“Enrolling your
fingerprints” on page 36
.
For more information about troubleshooting the
fingerprint reader, click or tap
(
Start
),
All Programs
,
Protector Suite QL
, then click or tap
Help
.
Caution
If a file was deleted while holding down the S
HIFT
key or if the
Recycle Bin has been emptied, the file cannot be restored.
Help
For more information about restoring deleted files, click or tap
Start
, then click or tap
Help and Support
. Type the keyword
System
Restore
in the
Search Help
box
, then press
E
NTER
.