HP 1x1x16 IP Console Switch User Guide - Page 111
Does the Customer Have the Correct Configurations?, How Do I Access the Main Dialog Box
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Frequently Asked Questions 111 1. Be sure that you have the latest console switch firmware version ("Displaying Version Information" on page 82) and Interface Adapter firmware version ("Displaying Version Information" on page 82). 2. Upgrade the console switch firmware ("Upgrading the HP IP Console Switch Firmware" on page 97), Interface Adapter firmware ("Upgrading the Interface Adapter Firmware Simultaneously" on page 88), and cascaded console switch firmware if you do not have the latest versions installed. Does the Customer Have the Correct Configurations? 1. Be sure that the HP IP Console Switch configurations are correct. 2. Be sure that the cascade configurations ("Cascading Console Switches" on page 37) are correct. 3. Be sure that the cascaded console switches are powered on. IMPORTANT: While upgrading the firmware, do not power off the HP IP Console Switch or attempt any operations. 4. Be sure that the cascaded console switches and all attached Interface Adapters ("Upgrading the Interface Adapter Firmware Simultaneously" on page 88) have upgraded firmware. How Do I Access the Main Dialog Box? Press the Print Scrn key. The Main dialog box appears.