HP 3380 Service Manual - Page 185

Table 6-1. Alert and warning messages (continued) Control panel message Event log Description error message Recommended action Fax is busy Redial pending None The fax line to which you were sending a fax was busy. The product automatically redials the busy number. (See "Changing the redial setting" in the fax guide.) Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check for a dial tone on the phone line by pressing FAX/SEND. Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call. Plug the product phone cord into a jack for another phone line, and try sending the fax again. Try a different phone cord. If the error persists, check the flat flexible cable between the LIU and the formatter. Reseat or replace the cable. If the error persists, replace the LIU. Fax memory full Canceling recv. None During the fax transmission, the product ran out of memory. Only the pages that fit into memory will be printed. Print all of the faxes and have the sender resend the fax. Cancel all fax jobs or clear the faxes from memory (see "Deleting faxes from memory" in the fax guide). Note: Adding a memory DIMM does not help resolve this issue. Fax memory full Canceling send None During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent. Print all received faxes or wait until all pending faxes are sent. Ask the sender to send the fax again. Cancel all fax jobs or clear the faxes from memory (see "Deleting faxes from memory" in the fax guide). ENWW Control-panel messages 169