HP 3380 Service Manual - Page 211
Solving paper-feed problems, Jams occur in the printer, To clear a jam
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Solving paper-feed problems Use the information in his section to solve problems related to moving paper or documents through the product. If the problem occurs when copying or scanning, see Solving scanner (copier) paper-feed problems. CAUTION Jams occur in the printer Occasionally, media becomes jammed during a print job. Try the following remedies before you attempt to clear the jam: ● Make sure that the media meets specifications. ● Make sure that the media is not wrinkled, folded, or damaged. ● Make sure that the product is clean. ● Make sure that the input trays are loaded properly and are not too full. ● When printing to the straight-through output path, close and open the door again to make sure that the green pressure release levers are closed. To clear a jam Jams might result in loose toner on the page. If toner falls on clothing, wash it in cold water. Hot water will permanently set the toner into the fabric. If toner is on your hands, wash them in cold water. Do not use a sharp object, such as a pencil or scissors, to remove jammed media. 1. Open the print-cartridge door and the straight-through output door. 2. Rotate the green pressure release levers at the back of the product downward. If it is possible to remove the media from the front of the product without removing the print cartridge, do so, and continue with step 4. ENWW Solving paper-feed problems 195