HP 3380 Service Manual - Page 200
The toner is loose, and it does not stay attached to the printed - laserjet cleaning
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The toner is loose, and it does not stay attached to the printed page. Cause Solution The inside of the printer is dirty. Clean the print path. (See To clean the paper path.) The media does not meet HP's specifications (for Make sure that the media meets specifications example, it is too moist or too rough). detailed in the HP LaserJet Printer Family Print Media Guide. The driver is not set for the correct media. 1. On the Paper tab of the printer driver, under Type is:, select the correct media type from the drop-down list. 2. Select the correct media by using the HP Toolbox. The power strip is not working correctly. Plug the product directly into an ac outlet. The fuser temperature is too low. The fuser temperature varies according to the media type being used. In the Paper tab of the printer driver, under Type is:, select the correct media type from the dropdown list. Perform the heating element check. See Heatingelement check. If the error persists, replace the heating element. If, after replacing the heating element, the error persists, replace the ECU. The fuser film is torn or has holes. Replace the fuser. The print cartridge needs to be replaced. Replace the print cartridge. 184 Chapter 6 Troubleshooting ENWW